OrnaKerkton Security Technologies
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Related Products
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About
DispatchMind is cloud-based field service and job management software for service contractors and delivery teams. It helps office staff record customer jobs, schedule and dispatch technicians, and track work on a job board and calendar. Field technicians use individual mobile logins to view assigned jobs, checklists, notes and photos, then submit updates from the field. The system includes estimates, invoices, a service-and-parts price book, customer payment links, collections tracking, reports, technician commissions and pay calculations, and job workflows. Nellie, an AI dispatcher, answers operational questions and helps book and assign jobs; an optional AI phone agent can answer calls and book work. DispatchMind also offers business calling and messaging, and card payments through Stripe. Businesses can select trade-specific job types and fields during setup. The product works in a browser and has an iPhone app.
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About
Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers. With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times. When dispatchers or patrol officers have comments, they can be added to the call. Comments are time-stamped with the user so there is a permanent record. Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need. Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports. Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Owners of small and mid-size service businesses with field technicians
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Audience
Dispatchers seeking a tool to handle multiple incidents and dispatch patrol officers
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationDispatchMind
Founded: 2026
United States
dispatchmind.ai
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Company InformationKerkton Security Technologies
Founded: 2016
United States
www.kerkton.com/computer-aided-dispatch
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Alternatives |
Alternatives |
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Categories |
Categories |
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Physical Security Features
Checkpoint Tracking
Not Supported
Customer Management
Not Supported
Data Collection
Supported
Event Management
Supported
Incident Management
Supported
Investigation Management
Supported
Multiple Alarm Queues
Supported
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Integrations
Model Context Protocol (MCP)
Not Supported
Stripe
Not Supported
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