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About

Marketing technology should never be a pain, but a tool that helps you achieve your goals. DirectLync is a consolidated platform for small businesses looking for sales and marketing tools. It is an all in one, easy-to-use platform.

About

Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses looking for an all-inclusive, easy-to-use digital marketing platform

Audience

Agencies and businesses of all sizes that want to improve the value and ROI they get from social media

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20.00 per month
Free Version
Free Trial

Pricing

$199/seat/month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.2 / 5
design 4.5 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • DirectLync delivers bespoke solutions for our company; they were able to take a niche challenge and developed a transformative way to solve it.
  • 1) The easy-to-use templates and the comprehensive color formatting process allow us to implement our branding guidelines seamlessly. 2) We love the ease of adding contact groups and working with our ever-changing contact groups. 3) Feedback from the Activity Report feature helps us "always improve our position" with all our constituent groups and learn who our most engaged followers are by the number of opens, clicks, etc. 4) Best of all is the expert and timely advice from Qiana, our DirectLync support person. She helps us benefit from all the dynamic DirectLync features, from drip campaigns to social media posting schedules. We have yet to reach the total capacity of all DirectLync can do for us due to our small staff, but the sky is the limit when we do.
  • You are all so responsive, and helpful with anything I reach out to you about. The website looks so much better than it used to! We are so glad we worked/are working with you!
  • I use DirectLync for creating marketing emails. I love that everything is so customizable. DirectLync really allows you to be creative with your work.

Cons

  • Very few to no cons; start to finish was a fun and easy project.
  • DirectLync does not make house calls, if they did, their service would be perfect. LOL!
  • Not too many cons! You are all so responsive, and helpful with anything I reach out to you about.
  • You can't place certain content wherever you want.

Pros & Cons from Real Users

Pros

  • The best feature l liked is post-drafting. It gives you the option to schedule content and publish automatically according to time and date. Its UI is very simple. It provides very informative analytics data with great accuracy.
  • Sprout is very easy to use and has a lot of brilliant features like keyword and competitor monitoring. The tool is perfect for planning posts in advance, moreover Sprout Social has a viral post plugin that lets users plan the post on the best time of the day.
  • The UI is amazing and easy to navigate. It does what you'd expect for scheduling and managing social media content — as well as a community as a whole. Their UI was almost as good as their support! They're always available to help.
  • I've used this app for a few different-sized businesses and it's been so helpful every time to get content planned and organized ahead of time. Easy to arrange and update.
  • Sprout Social has enabled us to deliver the best client experience with utmost efficiency and at the same time casually. With Sprout Social's smart inbox, we can review and answer all comments, tags and mentions easily. It is also easy to use and makes it easy to manage multiple accounts under one single platform. Sprout Social's capability we are able to have strategies that are effortless, organized and consistent.

Cons

  • Randomly. the linked social account gets logged out, especially on Facebook.
  • Sprout lets us set only 1 timezone; if an agency/company wants to use 2 accounts from 2 different countries then it creates a problem.
  • The price was just too high to keep us on their books — they were flexible at first, but a change in plans wouldn't allow us to stay with them so we found a less expensive solution.
  • The only downfall is the cost. I think that depending on the size of the business it should vary.
  • I have not found anything i dislike about the software. It has delivered all what we expected.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DirectLync
Founded: 2014
United States
directlync.com

Company Information

Sprout Social
Founded: 2010
United States
www.sproutsocial.com

Alternatives

PublBox

PublBox

PublBox, Inc.

Alternatives

Categories

Categories

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Content Management Features

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

Bitium
Content Launch
Dataddo
Employee Advocacy by Sprout Social
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Instagram
Kleene
LinkedIn
Pinterest
Rambox
RiteKit
Salesforce
Scoop Analytics
Sprout Social Influencer Marketing
Workers by Delos
YouTube
Zendesk

Integrations

Bitium
Content Launch
Dataddo
Employee Advocacy by Sprout Social
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Instagram
Kleene
LinkedIn
Pinterest
Rambox
RiteKit
Salesforce
Scoop Analytics
Sprout Social Influencer Marketing
Workers by Delos
YouTube
Zendesk
Claim DirectLync and update features and information
Claim DirectLync and update features and information
Claim Sprout Social and update features and information
Claim Sprout Social and update features and information