DingTalk vs. Viber Comparison


DingTalk Alibaba	Viber Viber Media	+	+
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About DingTalk, an innovative teamwork App by Alibaba Group. A powerful communication and collaboration platform used by millions of enterprises and organizations. By using latest mobile and cloud technology, DingTalk provides message, voice and video communication, workflow management and office automation functions to teams and enterprises of various sizes. With a built-in enterprise address book, users can easily initiate chats or voice and video conference as well as secured group chats with members of their organization. DingTalk is a powerful all-in-one teamwork platform: [Team Space]: DingTalk provides multiple powerful tools for teamwork, including company address book based group chat, message read/unread status, team document sharing, message to task/meeting/notification conversion, etc. [Task Management]: Manage all your tasks, meetings, and events easily, and synchronize your local calendar events into a unified schedule view.	About Communities on Viber bring people together — Take part in a conversation on any topic you’re passionate about. Our mission is to protect your privacy so that you never have to think twice about what you can or can't share when you're using Viber. Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls. Take back what you didn't mean to send— from all members of the chat. Be part of public groups with people who share your same passions—from brands to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling!
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies looking for a enterprise communication and collaboration platform that allows remote working communication without interruption	Audience Anyone looking for a calling and messaging app
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 3.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 4.0 / 5 ease 4.4 / 5 features 4.0 / 5 design 4.4 / 5 support 4.0 / 5 Read all reviews
Pros & Cons from Real Users Pros To be honest nothing to like and forced to use it since my company use it. For personal business i use lark which have better interface, Instant message. Ding message. Video conf. Document collaboration. Easy to use for individual, and has a widely used mPASS platform for B2B service. Cons -Weird UI flow -Half baked translation -The operation and to things not consistent. -Their so called AI translation so broken that the template you download can only be use for original language. Etc their english translation broken so you download the Chinese template but when you upload it wont because DingTalk in english so you need to DingTalk language to Chinese then only uploaded template will work then you need to change back DingTalk language to English. Too much control of staff status, like read or unread messages/tasks/documents.	Pros & Cons from Real Users Pros Works well as a desktop messaging app, synced with the android version. But the alternatives are much better, thus this is not to be recommended. (+) Viber desktop application and very good sync with the desktop application. (+) Transfer of photos and videos without drop in quality. (+) It can seamlessly do group calling with more users without a drop in quality. (+) Self-erasing messages is a great way of cleaning up space. This was one of the first instant messaging app I had on my iPhone. Simple to set up and uses your phone number and instantly shows all other contacts that have Viber. It has stickers which is a fun way to communicate with friends and family. Great group calling support and quality with 20 people and more. Has message encryption so your privacy is safe. It can connect more than 200 people in group chat. Video quality is very good even on unstable connection. Funny stickers and emojis. Can join many global public community to make new friends. Love how easy it is to use to send messages internationally at no additional cost when they also have Viber. Cons This software insists to interrupt you by its updates, which become available very frequently, and which you have no choice but to be interrupted by, since the app doesn't give up till you restart it, then opens up its blog page each time. There is no option to turn this incredibly annoying behaviour off. Irritated customers writing reviews such as this one, ensue. Also, the advertising is very obtrusive. (-) No blocking of calls feature. (-) Nonavailability and limited audience base which is a drawback. (-) Too many stickers and gifs make it annoying. (-) There is no backup option for your chat like in WhatsApp. Needs more innovative features to catch up with its competitors. App crashes sometimes and have to close the app via switcher and open again. Sometimes doesn't detect mobile data. I never faced any issue on usage of this app. It works very well for what it made for. Super easy to use which I can't think of any cons.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Alibaba United States us.alibabacloud.com	Company Information Viber Media Luxembourg www.viber.com
Alternatives Lark ByteDance	Alternatives Brosix
Wukong DingTalk	ICQ
QwenWork Alibaba	JioChat Reliance Jio Platforms
PicoClaw	LINE Naver
CrashSight WeTest View All	Facebook Messenger Meta View All
Categories Collaboration Supported Messaging Supported Team Chat Supported	Categories Community Supported Customer Communications Management Supported Customer Engagement Supported Encrypted Messaging Supported International Calling Supported Live Chat Supported Messaging Supported Team Chat Supported
	Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Not Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Not Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Show More Features Community Features Content Management Not Supported Content Moderation Not Supported Discussions / Forums Supported Event Management Not Supported Group Management Supported Ideation / Crowdsourcing Not Supported Member Directory Not Supported Membership Management Not Supported Social Media Management Supported Website Management Not Supported White Label Not Supported Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Not Supported Video Content Supported Customer Engagement Features Analytics Not Supported Churn Management Not Supported Communication Management Supported Community Management Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Supported
Integrations Aiseesoft FoneEraser Not Supported Apeaksoft iPhone Data Recovery Not Supported AstrBot Supported Bika.ai Supported CM.com Not Supported Corezoid Not Supported CrashSight Supported Dashly Not Supported Forex Profita Not Supported Host-Tracker Not Supported Pareteum Experience Cloud Not Supported PayMongo Not Supported Sinch Engage Not Supported Stackreaction Not Supported TeleSign Not Supported TiSPY Not Supported Tiger Data Recovery Not Supported Trainera Not Supported Upstream Grow Not Supported Zev Not Supported Show More Integrations View All 10 Integrations	Integrations Aiseesoft FoneEraser Supported Apeaksoft iPhone Data Recovery Supported AstrBot Not Supported Bika.ai Not Supported CM.com Supported Corezoid Supported CrashSight Not Supported Dashly Supported Forex Profita Supported Host-Tracker Supported Pareteum Experience Cloud Supported PayMongo Supported Sinch Engage Supported Stackreaction Supported TeleSign Supported TiSPY Supported Tiger Data Recovery Supported Trainera Supported Upstream Grow Supported Zev Supported Show More Integrations View All 119 Integrations
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