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About

Digitalnatie Service Suite is a web-based field service management platform for HVAC, plumbing, electrical, water-treatment, installation and maintenance businesses. It combines customer records, job requests, scheduling and dispatch, work orders, service contracts, route planning, inventory and van stock. Office teams prepare quotations and invoices, follow payments and review operational reports. Technicians use a browser-installed mobile app to view job and asset details, record time and materials, complete safety checks, add photos and notes, and collect customer signatures. The suite also supports preventive maintenance, equipment and site records, workflow automation and a customer portal for service reports and invoices. Its interface is available in Dutch, French and English. It is designed for Belgian service providers coordinating field technicians and customer-site work.

About

Many companies just like yours have already learned how to Obtain and Secure a Competitive edge by streamlining their business Processes and Ultimately bolstering their Clients Satisfaction. Field technicians see their appointment information, see their calendar, update order information. Technicians can capture the customer's signature on the work order/invoice. The application updates the main corporate database when in service area. One click phone dialing, Attach images to the order taken by phone's built in camera. Billing thousands of customers is easier than ever before. Do you need a recurring billing system which allows you to setup recurring billing plans and attach them to service offerings? With our software, you can turn a completed sales order into an automated order.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

HVAC contractors, plumbers, water treatment specialists, installation companies and maintenance providers.

Audience

Scheduling software for businesses and schools

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Version Not Supported
Free Trial Supported

Pricing

$40 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Digitalnatie
Founded: 2022
Belgium
digitalnatie.app

Company Information

Prosite Business Solutions
Founded: 1998
United States
www.probusinesstools.com

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor
FieldEdge

FieldEdge

Xplor
MO.S.T.

MO.S.T.

Mobile Software Technology

Categories

Categories

HVAC Supported
Plumbing Supported
Service Dispatch Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Integrations

Google Maps Supported
HubSpot CRM Supported
Microsoft 365 Supported
Peppol Supported
QuickBooks Online Not Supported
Waze Supported

Integrations

Google Maps Not Supported
HubSpot CRM Not Supported
Microsoft 365 Not Supported
Peppol Not Supported
QuickBooks Online Supported
Waze Not Supported
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