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About

Digitalnatie Service Suite is a web-based field service management platform for HVAC, plumbing, electrical, water-treatment, installation and maintenance businesses. It combines customer records, job requests, scheduling and dispatch, work orders, service contracts, route planning, inventory and van stock. Office teams prepare quotations and invoices, follow payments and review operational reports. Technicians use a browser-installed mobile app to view job and asset details, record time and materials, complete safety checks, add photos and notes, and collect customer signatures. The suite also supports preventive maintenance, equipment and site records, workflow automation and a customer portal for service reports and invoices. Its interface is available in Dutch, French and English. It is designed for Belgian service providers coordinating field technicians and customer-site work.

About

Schedule service calls and dispatch opportunities. Track technicians in the field via GPS mapping. See tech sales and set sales goals on real-time dashboard. Find the fastest route to your appointments with GPS mapping. Create premium, mid-range and economy choices in one click, proven to boost sales. Scan credit cards, capture signatures and generate invoices all in the app, no paperwork. Import and export to QuickBooks to keep all transactions in sync. Get your own branded homeowners app to stay connected with customers. Customers can track service plans, warranties and service history right from their phone. Maintain relationships and ensure customer satisfaction. Easily track purchasing trends on the real-time results dashboard. As a contractor, the jobi homeowners app is branded for your contracting business complete with your company logo. It keeps you in touch with your customers and provides them with a valuable tool for tracking services, maintenance plans and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

HVAC contractors, plumbers, water treatment specialists, installation companies and maintenance providers.

Audience

Companies seeking a schedule service solution for their calls and dispatch opportunities.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Version Not Supported
Free Trial Supported

Pricing

$149 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Digitalnatie
Founded: 2022
Belgium
digitalnatie.app

Company Information

Jobi
Founded: 2017
United States
www.jobi.pro/

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor
Key2Act

Key2Act

KEY2ACT
MO.S.T.

MO.S.T.

Mobile Software Technology

Categories

Categories

Customer Service Supported
Fleet Management Supported
HVAC Supported
Scheduling Supported
Service Dispatch Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Fleet Management Features

Dispatch Management Not Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Not Supported
Tire Management Not Supported
VIN Lookup Supported
Work Order Management Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Not Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Integrations

CallRail Not Supported
Google Maps Supported
HubSpot CRM Supported
Microsoft 365 Supported
PayPal Not Supported
Peppol Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Stripe Not Supported
Waze Supported

Integrations

CallRail Supported
Google Maps Not Supported
HubSpot CRM Not Supported
Microsoft 365 Not Supported
PayPal Supported
Peppol Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Stripe Supported
Waze Not Supported
Claim Digitalnatie Service Suite and update features and information
Claim Digitalnatie Service Suite and update features and information
Claim Jobi and update features and information
Claim Jobi and update features and information