DialShreeElision Technolab
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Related Products
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About
DialShree is a complete AI-powered omnichannel contact center platform built for BPOs, banks, telecoms, e-commerce companies and enterprises across Africa, India and the GCC. It brings all communication channels — voice calls, WhatsApp, email, live chat, SMS, Facebook, Twitter and video — into one unified agent workspace. Agents handle every interaction from one screen. Supervisors get real-time visibility across all channels and all teams.
WHY COMPANIES CHOOSE DIALSHREE
✔ Reduce cost-per-call by up to 40% with AI automation and predictive dialing
✔ Handle 3x more outbound calls per agent with 5 dialer modes — predictive, auto, preview, progressive and manual
✔ Eliminate manual QA — AI scores 100% of calls automatically with sentiment detection
✔ Serve WhatsApp-first customers natively — no third-party integration needed
✔ Deploy in days — cloud, on-premise or hybrid — with 24/7 dedicated support
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About
PhingooCRM is a cloud-based customer relationship management platform specifically designed for modern call and contact centers, offering a streamlined interface and AI-enhanced tools to boost efficiency and production in high-pressure environments. It centralizes contact list management, campaign operations, and helpdesk workflows while facilitating dynamic script editing, smart list filtering (including blacklist/redlist control), and integrated VoIP calling with predictive dialing and preview modes. It includes real-time dashboards, campaign monitoring, robust reporting, and analytics that offer insights into customer behavior and sales trends. PhingooCRM supports multiple user roles, agents, supervisors, and administrators, with tailored dashboards and tools. Seamlessly merging CRM and VoIP, it delivers high-quality telephony via direct SIP trunks, automatic call recording, shared calendars, contact history visibility, and secure data management with backups.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and organizations seeking an omnichannel call center solution
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Audience
Call center operators and contact center managers in need of a solution providing integrated telephony, intelligent scripting, real-time analytics, and secure cloud access for high-volume customer interactions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Free Version
Free Trial
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Pricing
€29.90 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationElision Technolab
Founded: 2007
India
www.elisiontec.com/contact-center-solution/
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Company InformationPhingooCRM
Founded: 2005
France
phingoocrm.com
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Categories |
Categories |
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Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Integrations
No info available.
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Integrations
No info available.
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