DialShree

DialShree

Elision Technolab
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About

DialShree is a complete AI-powered omnichannel contact center platform built for BPOs, banks, telecoms, e-commerce companies and enterprises across Africa, India and the GCC. It brings all communication channels — voice calls, WhatsApp, email, live chat, SMS, Facebook, Twitter and video — into one unified agent workspace. Agents handle every interaction from one screen. Supervisors get real-time visibility across all channels and all teams. WHY COMPANIES CHOOSE DIALSHREE ✔ Reduce cost-per-call by up to 40% with AI automation and predictive dialing ✔ Handle 3x more outbound calls per agent with 5 dialer modes — predictive, auto, preview, progressive and manual ✔ Eliminate manual QA — AI scores 100% of calls automatically with sentiment detection ✔ Serve WhatsApp-first customers natively — no third-party integration needed ✔ Deploy in days — cloud, on-premise or hybrid — with 24/7 dedicated support

About

We provide businesses with the tools and support they need to reach more customers, run a more effective marketing campaign, and make business operations more efficient. Our technology is in the cloud which protects you from data loss in local power outages and eliminates any down time that could be associated with moving office locations or even moving individual employees within your office. By eliminating the headaches associated with installing and maintaining land lines, we can reduce your operating costs while increasing your efficiency. Our call center software will increase the number of dials each representative can do while also increasing your response rate. Our telemarketing software allows you to dial thousands of people at one time and only transfer the calls to agents when a live person is on the line. This eliminates the need for each agent to shuffle paperwork, dial the phone, and sit on hold while the phone is ringing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and organizations seeking an omnichannel call center solution

Audience

Telemarketing companies

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Dialshree offers extensive solution to voice calls and IVR based campaigns. Can be set up on premises based server. The features include- 1. Creating IVR campaign with flexible parameters. 2. Scheduling and Reattempting in case of no answer. 3. Multi Level IVRs 4. Live Campaign monitoring 5. Voice Broadcasting

Cons

  • This is very attractive solution to the Voice call based marketing. The one thing which i want to see improved is reporting section. The reporting section is not sufficient to analyze the campaigns, every time i need to export the data to any third party software to analyze.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Elision Technolab
Founded: 2007
India
www.elisiontec.com/contact-center-solution/

Company Information

Dynamic Interactive
Founded: 2002
United States
www.dynamicic.com/automated-calling-system

Alternatives

Alternatives

Voicent Predictive Dialer

Voicent Predictive Dialer

Voicent Communications
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
SpitFire

SpitFire

OPC Marketing
Voiptime Contact Center

Voiptime Contact Center

Voiptime Cloud
Readymode

Readymode

Readymode (formerly Xencall)

Categories

Categories

Call Tracking Supported
Predictive Dialer Supported
Telemarketing Supported
Voice Broadcasting Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Supported
Call Results Not Supported
Call Transfer Not Supported
Callback Scheduling Supported
Campaign Specific Caller ID Not Supported
Contact Management Not Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Not Supported
Lead Management Not Supported

Telemarketing Features

Auto Dialer Not Supported
Call Logging Not Supported
Call Recording Supported
Call Routing Not Supported
Call Scripting Not Supported
CRM Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Lead Distribution Not Supported
Outbound Call Center Not Supported

Integrations

No info available.

Integrations

No info available.
Claim DialShree and update features and information
Claim DialShree and update features and information
Claim Dynamic Interactive and update features and information
Claim Dynamic Interactive and update features and information