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About

Dialog Insight is a multi-channel marketing automation platform designed to engage audiences and build lasting customer relationships. It offers features to create, manage, automate, and optimize campaigns via email, push, SMS, RCS, WhatsApp, and more. User-friendly interfaces and tools like surveys, contests, events, forms, and web tracking provide a 360° view of customers. Advanced segmentation targets audiences based on behavior, preferences, and purchase history for relevant communications. Automation features enable complex multi-channel campaigns, delivering the right message at the right time. The platform includes marketing pressure management, customer lifecycle tracking, and performance tracking tools for insights and strategy optimization. Dialog Insight is ISO27001 secure and RGPD compliant, with exceptional customer support. It provides tools for acquiring, retaining, and reactivating customers, ensuring effective and profitable campaigns.

About

VipeCloud is an all-in-one sales and marketing customer relationship management (CRM) solution designed to help small to midsize businesses streamline marketing operations and track sales. Key features include lead generation, prioritization, social sharing, multi-channel communication, engagement analytics, and autoresponder. VipeCloud brings with it the support you need to acquire more customers. With email marketing, marketing automation, and a sales CRM all in one easy to use app, you and your team will rapidly accelerate your growth. Empower your sales team to prioritize the hottest leads with workflow automation and lead scoring. Grow your sales with a simple marketing-to-sales hand-off. Rest easy knowing our industry-leading US-based support team has your back every step of the way.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a data-driven marketing campaigns

Audience

Small and medium sized businesses who want to streamline their sales and marketing processes.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$209 per month /194€ per month
Price for 10.000 contacts
Free Version Not Supported
Free Trial Not Supported

Pricing

$20.00/month/user
Ent: $720/user/yr or $75/user/mo.
Pro: $480/user/yr or $50/user/mo.
Plus: $240/user/yr or $25/user/mo.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • You can pretty much do whatever you want with this tool.. assuming you have the budget. I've never gotten a "we can't do it" for an answer. The customer service is great!

Cons

  • Some tools need a revamp but they're working on it. More plugins would be nice.

Pros & Cons from Real Users

Pros

  • ViperCloud gives a centralized platform to organize CR, email marketing, sales and lead management in one software. It enables an excellent pipeline view and easily approach the leads. The implementation was straightforward and without hassle.
  • VipeCloud is a highly scalable customer relations management tool. I really liked its integration with the marketing and sales platform to generate leads. The segment tracking and information qualified lead it offers is perfect.
  • Here are the things I liked about VipeCloud: * Now my customer's satisfaction is more than 95%. * Intuitive CRM tool with great integrations. * Best platform to drive productivity with sales and marketing teams.
  • We have had an extremely POSITIVE experience with VipeCloud.com. While there are many CRM applications available, the key factors that make VipeCloud.com the CRM choice is their: People (from CEO - on) and their CRM application is "easy to use" without much training needed. Excellent Customer Service for any questions and they are always there to support our entire team.
  • It's a relief to have one product that can handle so much of our sales and marketing and have such a great support team to back it up. This has really simplified our email and social marketing. They keep adding new features, which is great.

Cons

  • The integration of email marketing should have better to capture every lead.
  • There isn't anything I didn't linked about VipeCloud.
  • Overall its an outstanding platform. No cons.
  • We have not experienced any negatives to date. Any questions are quickly resolved with their excellent Customer Service.
  • Not really any cons. Whenever we've had to call support, their responses were super quick and helpful.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Dialog Insight
Founded: 1999
Canada
www.dialoginsight.com

Company Information

VipeCloud
Founded: 2011
United States
www.vipecloud.com

Alternatives

Campaigner

Campaigner

j2 Global

Alternatives

ZoomInfo Sales

ZoomInfo Sales

ZoomInfo
CentraHub CRM

CentraHub CRM

CentraHub

Categories

Categories

Contact Management Supported
CRM Supported
Email Marketing Supported
Lead Management Supported
Sales Enablement Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Not Supported
Lead Management Supported
Meeting Management Supported
Performance Management Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Not Supported
Training Management Not Supported

Integrations

Zapier Supported
Asana Not Supported
Axis LMS Supported
Box Not Supported
Calendly Not Supported
Google Calendar Not Supported
Intercom Not Supported
Jotform Not Supported
LinkedIn Not Supported
Magento Supported
Microsoft Dynamics 365 Supported
PrestaShop Supported
RingCentral RingCX Not Supported
Schedule It Not Supported
Shopify Supported
Slack Not Supported
Square Payments Not Supported
Trello Not Supported
Zendesk Not Supported

Integrations

Zapier Supported
Asana Supported
Axis LMS Not Supported
Box Supported
Calendly Supported
Google Calendar Supported
Intercom Supported
Jotform Supported
LinkedIn Supported
Magento Not Supported
Microsoft Dynamics 365 Not Supported
PrestaShop Not Supported
RingCentral RingCX Supported
Schedule It Supported
Shopify Not Supported
Slack Supported
Square Payments Supported
Trello Supported
Zendesk Supported
Claim Dialog Insight and update features and information
Claim Dialog Insight and update features and information
Claim VipeCloud and update features and information
Claim VipeCloud and update features and information