Dialog Insight vs. Emarsys Comparison


Dialog Insight	Emarsys SAP	+	+
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About Dialog Insight is a multi-channel marketing automation platform designed to engage audiences and build lasting customer relationships. It offers features to create, manage, automate, and optimize campaigns via email, push, SMS, RCS, WhatsApp, and more. User-friendly interfaces and tools like surveys, contests, events, forms, and web tracking provide a 360° view of customers. Advanced segmentation targets audiences based on behavior, preferences, and purchase history for relevant communications. Automation features enable complex multi-channel campaigns, delivering the right message at the right time. The platform includes marketing pressure management, customer lifecycle tracking, and performance tracking tools for insights and strategy optimization. Dialog Insight is ISO27001 secure and RGPD compliant, with exceptional customer support. It provides tools for acquiring, retaining, and reactivating customers, ensuring effective and profitable campaigns.	About Deliver the predictable, profitable outcomes that your business demands. And the highly personalized omnichannel experiences that your customers deserve. Eliminates silos and unifies customer data through an open architecture and API to drive more intelligent omnichannel engagement. Rapidly aligns business objectives with proven, industry-specific customer engagement strategies crowdsourced from leading brands. Delivers true 1:1 customer personalization across all channels and devices to increase omnichannel engagement, retention and loyalty. Integrates AI and predictive analytics with marketing execution to scale 1:1 personalization and continuously optimize business results. Simplifies cross-channel execution and streamlines marketing operations to optimize the entire customer experience – not just individual channels. Enables fully personalized communication with your customers across all channels, with optimized content for email, social, mobile, web, and direct mail.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a data-driven marketing campaigns	Audience Digital marketing leaders
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $209 per month /194€ per month Price for 10.000 contacts Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros You can pretty much do whatever you want with this tool.. assuming you have the budget. I've never gotten a "we can't do it" for an answer. The customer service is great! Cons Some tools need a revamp but they're working on it. More plugins would be nice.	Pros & Cons from Real Users Pros It offers a great solution for sales and marketing to increases conversion rates from Emarsys's dashboard. Easy drag and drop to build an intuitive user-friendly e-commerce platform. Cons It worked great for me. Nothing to share about cons.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Dialog Insight Founded: 1999 Canada www.dialoginsight.com	Company Information SAP Founded: 2000 United States www.emarsys.com
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Salesforce Marketing Cloud Account Engagement Salesforce	CrossEngage
ActiveCampaign	Manago AI
DreamCampaigns View All	Related Marketing Cloud Related Digital View All
Categories Email Marketing Supported Email Personalization Supported Marketing Automation Supported	Categories AI Marketing Supported Digital Analytics Supported eCommerce Supported eCommerce Personalization Supported Email Marketing Supported Marketing Automation Supported Personalization Supported Product Recommendation Engines Supported
Email Marketing Features A/B Testing Supported Artificial Intelligence Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Supported Content / Blogging Platform Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Supported Lead Scoring Supported Sales Intelligence Supported Search Marketing Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Supported	Email Marketing Features A/B Testing Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Supported Show More Features eCommerce Features Catalog Management Not Supported Channel Management Supported CRM Supported Customer Accounts Not Supported Data Security Supported Email Marketing Supported Inventory Management Not Supported Kitting Supported Loyalty Program Supported Mobile Access Supported Multi-Store Management Not Supported Order Management Not Supported Product Configurator Not Supported Promotions Management Supported Returns Management Not Supported Reviews Management Supported SEO Management Not Supported Shopping Cart Not Supported Templates Supported
Integrations Apteco Orbit Not Supported Attentive Not Supported Blotout Not Supported Causal Not Supported Comestri Not Supported Daasity Not Supported Data Virtuality Not Supported FuseCommander Not Supported Ingrid Delivery Platform Not Supported Insider One Not Supported Magento Supported Personify XP Not Supported Pixlee TurnTo Not Supported Playable Not Supported Playable Not Supported SAP Store Not Supported Salesforce Supported Zapier Supported optilyz Not Supported zenloop Not Supported Show More Integrations View All 10 Integrations	Integrations Apteco Orbit Supported Attentive Supported Blotout Supported Causal Supported Comestri Supported Daasity Supported Data Virtuality Supported FuseCommander Supported Ingrid Delivery Platform Supported Insider One Supported Magento Not Supported Personify XP Supported Pixlee TurnTo Supported Playable Supported Playable Supported SAP Store Supported Salesforce Not Supported Zapier Not Supported optilyz Supported zenloop Supported Show More Integrations View All 63 Integrations
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