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About

Thanks for stopping by, and pardon us for the lengthy article, but a major business decision is at stake, and all information should be on the table if you are to make the right choice. You are here because you feel as if you have a stone in your shoe, and chances are, you probably do have one. Your business is running, and you are making money, yet you feel that everyday tasks ought to be simpler and easier. You sense that you should have better control over your operation's big picture as well as the small details. You hope that your conversion rate is high enough and that no lead is left behind, but is there a way to make every lead accountable? You know that appointment results are important for your selling process, but can you make your salesmen report accurately and in a timely manner on each and every appointment? It includes everything you need to generate sells and to support your peace of mind.

About

TCN Operator is a collection of all the best call center tools seamlessly integrated together. With TCN’s no contract promise, the cloud-based platform is customizable to meet all of your call center needs. TCN’s call center software supports billions of consumer and agent interactions each year. Control all call center communication channels in one place. Provide your agents with a unified experience and the ability to talk with consumers over whichever medium they prefer. Offer numerous channels of communication, and let the customer choose their preference. Equipped with the right tools, your call center can confidently tackle all compliance regulations. Keeping your call center and your customers’ sensitive information safe is of the utmost importance. Following compliance regulations such as TCPA, HIPAA, and FDCPA is made possible by automating and streamlining proper call center practices. Data without the proper protection may lead you to difficult hurdles down the road.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a dial software solution to improve their operations

Audience

Contact centers and call centers that need powerful call center software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DialersPro
Founded: 2006
United States
www.dialerspro.com

Company Information

TCN
Founded: 1999
United States
www.tcn.com

Alternatives

MegaDialer

MegaDialer

Megacall

Alternatives

Readymode

Readymode

Readymode (formerly Xencall)
DialerAI

DialerAI

Star2Billing S.L. (ESB65173742)

Categories

Categories

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Balto
CallFinder
Collect!
InfinityX
InterProse ACE
Lariat Collections Platform
Sedric AI
ServiceNow

Integrations

Balto
CallFinder
Collect!
InfinityX
InterProse ACE
Lariat Collections Platform
Sedric AI
ServiceNow
Claim DialersPro Predictive Dialer and update features and information
Claim DialersPro Predictive Dialer and update features and information
Claim TCN and update features and information
Claim TCN and update features and information