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About

Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and SMS broadcasting, hosted Phone system, VoIP. It's cost effective, easy to use, less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You can integrate with third party software like Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics.

About

Fastcall is a cloud-based phone and messaging application built for Salesforce teams. It brings inbound and outbound calling into Salesforce, letting sales and service users place and receive calls, use click-to-call, and associate call activity with Salesforce records. Features include call routing, queues, IVR, recording, voicemail, monitoring, reporting, and automated activity logging; availability depends on plan and setup. Fastcall also supports business texting and messaging, including documented WhatsApp capabilities. Administrators configure users, numbers, and call flows in Salesforce, while agents work through Salesforce desktop and mobile experiences. It is designed for organizations seeking telephony and contact-center functions connected to Salesforce CRM, including sales teams, service departments, and contact-center operations.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes searching for a modern Call Center Dialer software

Audience

Sales and service teams, Salesforce administrators, and contact-center operations seeking calling and messaging workflows connected to Salesforce CRM.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Dialer360
Founded: 2015
United Kingdom
www.dialer360.com

Company Information

Fastcall
Founded: 2007
United States
fastcall.com

Alternatives

MegaDialer

MegaDialer

Megacall

Alternatives

InGenius

InGenius

Upland Software
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Categories

Categories

Call Tracking Supported
Telephony Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Integrations

Salesforce Supported
Microsoft Dynamics 365 Supported
Pipedrive Supported
Slack Not Supported
Twilio Not Supported
Vtiger CRM Supported
WhatsApp Not Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Salesforce Supported
Microsoft Dynamics 365 Not Supported
Pipedrive Not Supported
Slack Supported
Twilio Supported
Vtiger CRM Not Supported
WhatsApp Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim Dialer360 and update features and information
Claim Dialer360 and update features and information
Claim Fastcall and update features and information
Claim Fastcall and update features and information