DevRev vs. Netomi Comparison


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About A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.	About Automatically resolve customer service inquiries at the industry’s highest rate over messaging, chat, email and voice. Seamlessly manage unlimited and unanticipated spikes in ticket volume. Our AI has no limits, and can simultaneously resolve an inﬁnite number of tickets. The best AI chatbots see beyond phrasing and into the underlying intent to understand what your customers are saying – no matter how they ask. Just like a human, we tailor the conversation to the individual customer and their current context. The result is meaningful, on-brand interactions that actually resolve issues. Deliver exceptional support, on any channel Scale out AI chatbots across email, chat and messaging. No matter where your customers are, you can provide effortless and meaningful resolutions. Sit back and watch customer satisfaction soar. It’s incredibly easy to get started. Let our experienced customer success team guide you along the way.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies seeking a solution to build software, support their customers, and grow their business	Audience Companies seeking an AI customer support solution to create delightful customer experiences
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information DevRev Founded: 2020 United States devrev.ai/	Company Information Netomi Founded: 2015 United States www.netomi.com
Alternatives Zendesk	Alternatives Forethought
Zoho Desk Zoho	alphachat
OneDesk	Thankful
Freshdesk Freshworks	Zoom Virtual Agent Zoom Communications
Vivantio View All	Talla View All
Categories AI Agent Builders AI Agents AI Customer Service AI Tools Chatbot Contact Center Knowledge Base Customer Self-Service Customer Service Help Desk Issue Tracking Live Chat Product Management Product Roadmap Service Request Management	Categories AI Assistants AI Customer Service Chatbot Conversational Support Customer Self-Service

Integrations Salesforce Zendesk AWS Elastic Beanstalk Akitra Andromeda Bitbucket Discord Freddy AI GitHub GitLab HubSpot CRM HubSpot Customer Platform Jira Linear Pandium Salesforce Service Cloud SendGrid Slack Sprinklr Zoho CRM Show More Integrations View All 16 Integrations	Integrations Salesforce Zendesk AWS Elastic Beanstalk Akitra Andromeda Bitbucket Discord Freddy AI GitHub GitLab HubSpot CRM HubSpot Customer Platform Jira Linear Pandium Salesforce Service Cloud SendGrid Slack Sprinklr Zoho CRM Show More Integrations View All 9 Integrations
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