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About

Do remote support with any OS, including mobiles from anywhere. Provide remote assistance to PC and Mac users. Reach your computers securely from any cafe or park. Work in your browser without client installation. Get easy secure remote access from any place and device. Forgot a file on home computer? No problem, just connect and copy it with DeskRoll. View and control remote desktop, send files, use clipboard sync, keyboard shortcuts, built-in text chat, incoming support request notifications and do much more. It works through firewalls, proxies and NAT. Access remote desktops regardless of your network infrastructure. No need to use VPN or proxy, no need to open additional ports. Use mass and silent DeskRoll app deployment, share access to computer with secondary accounts and user lists, check session logs, keeps it secure with two-factor authentication.

About

RustDesk is a full-featured open source remote control alternative for self-hosting and security with minimal configuration. Works on Windows, macOS, Linux, iOS, Android, and web. Supports VP8/VP9/AV1 software codecs, and H264/H265 hardware codecs. Own your data, and easily set up a self-hosting solution on your infrastructure. P2P connection with end-to-end encryption based on NaCl. No administrative privileges or installation needed for Windows, elevate privilege locally or from remote on demand. We like to keep things simple and will strive to make them simpler where possible. Supported by a network of early advocates, contributors, and champions. If you are using RustDesk you should have your own RustDesk server. The ports required for RustDesk server self-hosting depend largely on your environment and what you want to do with RustDesk.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a web-based remote desktop software for remote computers management and remote assistance

Audience

Teams in need of a solution to manage and secure their remote desktop access operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3.25 per month
Free Version
Free Trial

Pricing

$9.90 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.3 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.3 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Even though it's fast when it does work, since it's self hosted and runs through your own relay server.
  • - Self Hosting - Speed - Security - This means nothing, but the form told me I needed at least 100 characters in the text box. Lorem ipsum quick red fox yadda yadda yadda.
  • Unattended Mode plus the OTP Mode, faster connection and better display and resolution handling on Windows, Mac, and Linux.

Cons

  • Their support staff are not helpful, blunt, not trained at all to work with the public and quite rude. The system is full of bugs which are not being addressed, even though the internet is full of the discussions of these.
  • - Additional charge PER endpoint - regardless if you need unattended access or not - Support is terrible/non existent. - Server installation was a pain.
  • Remote Connection have no 'on-premises' options just like AnyDesk.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tomsk
Founded: 2013
United States
deskroll.com

Company Information

RustDesk
United States
rustdesk.com

Alternatives

Alternatives

Apache Guacamole

Apache Guacamole

Apache Software Foundation
AnyDesk

AnyDesk

AnyDesk Software
AnyDesk

AnyDesk

AnyDesk Software
LiteManager

LiteManager

LiteManagerTeam
HelpConsole

HelpConsole

Browse Lab

Categories

Categories

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Integrations

Azure Marketplace
Devolutions Remote Desktop Manager
Docker

Integrations

Azure Marketplace
Devolutions Remote Desktop Manager
Docker
Claim DeskRoll Remote Desktop and update features and information
Claim DeskRoll Remote Desktop and update features and information
Claim RustDesk and update features and information
Claim RustDesk and update features and information