MyOperator

MyOperator

VoiceTree Technologies
5.0 out of 5 stars
Delacon MyOperator

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Delacon:

About

In the same way you can optimize your customer's online journey, you can do the same for phone calls. By using our sophisticated Call Analytics solution, you can make real-time improvements to your marketing campaigns. Analyze conversations, spot keywords and categorize calls using our AI-enabled solution. Manage call flows to ensure they are answered by the right person at the right time. Visually track call conversions to increase ROI across marketing channels, and dive into in-depth call metrics and call performance. Receive instant call notification emails every time your business receives a phone call. Customize our platform to suit your branding so you can provide your customers with a seamless experience. Unique phone numbers follow and track website visitors throughout their browsing sessions. Pinpoint drop-off in the buyer’s journey and enhance the customer experience.
MyOperator:

About

MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like integrated Call + WhatsApp, Dialer App, 360-degree Campaign Management, Office IVR, toll-free number, call analytics, cloud call center, SMS/WhatsApp campaigns, and CRM integration, MyOperator empowers your team to convert every customer interaction into a business opportunity. ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsApp
Delacon:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
MyOperator:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Delacon:

Audience

Companies searching for a call tracking solution
MyOperator:

Audience

Small businesses, Mid-size businesses, Enterprises, Non-profit organizations, NGOs, and Government.
Delacon:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
MyOperator:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Delacon:

API

Offers API Supported
MyOperator:

API

Offers API Supported
Delacon:

Screenshots and Videos

MyOperator:

Screenshots and Videos

Delacon:

Pricing

No information available.
Free Version Supported
Free Trial Supported
MyOperator:

Pricing

₹200/month
MyOperator has 3 pricing editions, from ₹200 to ₹5000 depends upon the features like Whatsapp, IVr & Cloud Call Center Platforms . Each plan has a sub plans and you can choose the one that is well suitable for your business needs. Please go through the Myoperator website for detailed features based on the subscription plan
Free Version Supported
Free Trial Supported
Delacon:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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MyOperator:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
MyOperator:

Pros & Cons from Real Users

Pros

  • MyOperator is very simple to use and gave a number of features like IVR, toll-free number and CRM integration that my business required.

Cons

  • The trial period could be longer. We had a 3 day trial period. Also i was looking for Shopify integration.
Delacon:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported
MyOperator:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Delacon:

Company Information

Delacon
Founded: 1996
Australia
www.delaconcorp.com
MyOperator:

Company Information

VoiceTree Technologies
Founded: 2010
India
myoperator.co
Delacon:

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Delacon:

Categories

Call Tracking Supported
IVR Supported
Speech Analytics Supported
MyOperator:

Categories

Delacon:

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Not Supported
Voice Customization Supported
Voice Mail Supported

Speech Analytics Features

Automatic Transcription Supported
Call Center Management Supported
Call Recording Supported
Customer Experience Management Supported
Data Security Supported
Natural Language Processing Supported
Predictive Analytics Supported
Self-Service Search Supported
Sentiment Analysis Supported
Surveys & Feedback Supported
MyOperator:

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Not Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Not Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported
Delacon:

Integrations

Acquisio Supported
AgencyAnalytics Supported
Domo Supported
Facebook Supported
Google Ads Supported
Google Analytics 360 Supported
KONDESK Not Supported
Kreato CRM Not Supported
Kylas Not Supported
Marin Software Supported
Meritto Not Supported
Microsoft Advertising Supported
Partnerize Supported
Pipedrive Not Supported
Signal Supported
Skai Supported
TapClicks Supported
Truecaller Not Supported
Zapier Supported
Zoho CRM Not Supported
MyOperator:

Integrations

Acquisio Not Supported
AgencyAnalytics Not Supported
Domo Not Supported
Facebook Not Supported
Google Ads Not Supported
Google Analytics 360 Not Supported
KONDESK Supported
Kreato CRM Supported
Kylas Supported
Marin Software Not Supported
Meritto Supported
Microsoft Advertising Not Supported
Partnerize Not Supported
Pipedrive Supported
Signal Not Supported
Skai Not Supported
TapClicks Not Supported
Truecaller Supported
Zapier Not Supported
Zoho CRM Supported
Delacon:
Claim Delacon and update features and information
Claim Delacon and update features and information
MyOperator:
Claim MyOperator and update features and information
Claim MyOperator and update features and information