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About

You don’t have time to analyze every session replay. Decibel’s AI does. Harness the power of DXS® – the world’s most sophisticated algorithm for optimizing digital experiences. Tap into DXS®, the world’s biggest brain for improving digital experiences. Instantly receive the insights you need to radically increase online conversion, engagement, and customer loyalty. Honing for years on high-traffic websites, Decibel’s DXS® crunches billions of digital experiences a month to power an unparalleled engine of insight. Immediately after installation, Decibel applies its intelligence to your website – showing you trends in user frustration and engagement, and scoring and surfacing poor experiences. Investigate further with deep, powerful visualizations that enable you to step into your users’ shoes, understand their pain, and prioritize improvements with your team. Decibel enriches your favorite tools with data about the quality of digital experiences.

About

Squeaky's future-proof analytics suite lets you capture up to 60% more data than legacy tools by putting customer privacy first. Use context-rich customer data and insights to make better decisions for your business. Analyze and segment your traffic to learn why visitors are converting and how you can help more to succeed. Provide faster, more effective customer support by seeing and hearing your customers' problems first-hand. Squeaky puts data at the heart of how you understand and improve your customer experience. There's no need to sift through hours of recording data, our advanced filtering helps you segment and surface only the most relevant customer recordings. Monitor performance and make informed decisions about your site, using precise and meaningful data. Capture round-the-clock NPS® and sentiment survey data and know your customers are being heard. Use heatmap data to provide the right content and the most effective interfaces for your users.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2C and B2B and SaaS websites

Audience

Businesses and companies in need of a solution to make better decisions using actionable analytics data

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Decibel
Founded: 2003
United Kingdom
decibel.com

Company Information

Squeaky
Netherlands
squeaky.ai/

Alternatives

Zuko Analytics

Zuko Analytics

Formisimo

Alternatives

Kaption

Kaption

Kaption.co
Extellio

Extellio

Extellio International AB
Heap

Heap

Contentsquare

Categories

Data Visualization Supported
Digital Analytics Supported
Product Analytics Supported
Session Replay Supported
Time & Attendance Supported
Web Analytics Supported

Categories

Digital Analytics Supported
Heatmap Supported
Session Replay Supported
User Research Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

AT Internet Supported
Adobe Audience Manager Supported
Adobe Campaign Supported
Adobe Experience Cloud Supported
Drupal Not Supported
Google Analytics Supported
Google Tag Manager Not Supported
Magento Not Supported
Medallia Supported
Monetate Supported
OpenText Magellan Supported
Optimizely One Supported
Oracle Maxymiser Supported
Qualtrics Customer Experience Supported
Qualtrics Employee Experience Supported
Qubit Supported
Shopify Not Supported
Webflow Not Supported
Webtrends Supported
Wix Not Supported

Integrations

AT Internet Not Supported
Adobe Audience Manager Not Supported
Adobe Campaign Not Supported
Adobe Experience Cloud Not Supported
Drupal Supported
Google Analytics Not Supported
Google Tag Manager Supported
Magento Supported
Medallia Not Supported
Monetate Not Supported
OpenText Magellan Not Supported
Optimizely One Not Supported
Oracle Maxymiser Not Supported
Qualtrics Customer Experience Not Supported
Qualtrics Employee Experience Not Supported
Qubit Not Supported
Shopify Supported
Webflow Supported
Webtrends Not Supported
Wix Supported
Claim Decibel and update features and information
Claim Decibel and update features and information
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