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About

You don’t have time to analyze every session replay. Decibel’s AI does. Harness the power of DXS® – the world’s most sophisticated algorithm for optimizing digital experiences. Tap into DXS®, the world’s biggest brain for improving digital experiences. Instantly receive the insights you need to radically increase online conversion, engagement, and customer loyalty. Honing for years on high-traffic websites, Decibel’s DXS® crunches billions of digital experiences a month to power an unparalleled engine of insight. Immediately after installation, Decibel applies its intelligence to your website – showing you trends in user frustration and engagement, and scoring and surfacing poor experiences. Investigate further with deep, powerful visualizations that enable you to step into your users’ shoes, understand their pain, and prioritize improvements with your team. Decibel enriches your favorite tools with data about the quality of digital experiences.

About

Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2C and B2B and SaaS websites

Audience

Product managers, Developers, UX Designers, Digital Marketers, Customer Support

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.99 per month
Free plan allows limited functionality, Pro and business plans are available which provide unlimited functionality and storage of recordings/heatmaps.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Good tool for site analysis, allows you to heatmap and understand geographies in an intuitive interface.
  • An intuitive tool to track user activity and helps build a better user interface for clients. Using this platform is very simple and affordable. Very simple to deploy in business.

Cons

  • Though the interface is good, data wise it seems to have missed some interactions, but overall caught most.
  • Overall it's worked outstanding activity report tool.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Decibel
Founded: 2003
United Kingdom
decibel.com

Company Information

Reactflow
Founded: 2019
Malaysia
reactflow.com

Alternatives

Zuko Analytics

Zuko Analytics

Formisimo

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Go Analyze

Analyze Enterprises
Heap

Heap

Contentsquare

Categories

Data Visualization Supported
Digital Analytics Supported
Product Analytics Supported
Session Replay Supported
Time & Attendance Supported
Web Analytics Supported

Categories

Bug Tracking Supported
Heatmap Supported
Session Replay Supported
Survey Supported
Web Analytics Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Bug Tracking Features

Backlog Management Not Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Not Supported
Ticket Management Not Supported
Workflow Management Not Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Not Supported
For Sales Not Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported
Website Analytics Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Not Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Website Optimization Tools Features

Competitor Analysis Not Supported
Content Management Not Supported
Keyword Research Tools Not Supported
Link Management Not Supported
Performance Metrics Supported
Problem Area Alerts Supported

Integrations

AT Internet Supported
Adobe Audience Manager Supported
Adobe Campaign Supported
Adobe Experience Cloud Supported
BlueConic Supported
Convert Experiences Supported
Google Analytics Supported
Invoca Supported
Medallia Supported
Monetate Supported
OpenText Magellan Supported
Optimizely One Supported
Oracle Maxymiser Supported
Qualaroo Supported
Qualtrics Customer Experience Supported
Qualtrics Employee Experience Supported
Qualtrics XM Platform Supported
Qubit Supported
Usabilla Supported
Webtrends Supported

Integrations

AT Internet Not Supported
Adobe Audience Manager Not Supported
Adobe Campaign Not Supported
Adobe Experience Cloud Not Supported
BlueConic Not Supported
Convert Experiences Not Supported
Google Analytics Not Supported
Invoca Not Supported
Medallia Not Supported
Monetate Not Supported
OpenText Magellan Not Supported
Optimizely One Not Supported
Oracle Maxymiser Not Supported
Qualaroo Not Supported
Qualtrics Customer Experience Not Supported
Qualtrics Employee Experience Not Supported
Qualtrics XM Platform Not Supported
Qubit Not Supported
Usabilla Not Supported
Webtrends Not Supported
Claim Decibel and update features and information
Claim Decibel and update features and information
Claim Reactflow and update features and information
Claim Reactflow and update features and information