EasyReply

EasyReply

EasyReply Ltd
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+

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About

DMzio is a web-based Instagram messaging automation tool for e-commerce sellers, creators, and teams that engage customers through Instagram. It lets users set keyword-based comment triggers that send private replies, build automated DM flows, use AI-assisted replies for common questions, and manage conversations through a shared inbox with handoff to a human teammate. The platform also provides analytics and consent-based contact capture for follow-up. Shopify and Slack integrations connect Instagram conversations with commerce and team workflows. DMzio offers a free Creator plan and paid Pro and Business plans. It supports social engagement, product inquiries, lead generation, and customer conversation management through Instagram.

About

EasyReply is a cloud help desk that brings email, WhatsApp, website live chat through Support Bubble, and Slack into a shared inbox. Teams can assign conversations, mention teammates, add private notes, and organise tickets with labels, priorities, and service-level targets. AI drafts replies, summarises conversations, and suggests knowledge-base answers; AI agents handle routine questions and hand off uncertain cases to people. Teams can automate tagging, routing, responses, and webhooks. Integrations add customer context from Stripe, Chargebee, Shopify, HubSpot, Linear, and GitHub. Designed for small and mid-sized support teams in SaaS, e-commerce, and service businesses, EasyReply offers a free plan and paid subscriptions with monthly AI credits. New workspaces can try paid features for 14 days without a credit card.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

E-commerce sellers, creators, and community builders using Instagram.

Audience

Small and mid-sized support teams at SaaS, e-commerce, and service businesses.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

$24/user/month
Free plan: $0/month. Starter: $24 per user/month in USD pricing (the UK-localized page shows £19 per user/month). Paid plans include AI credits. New workspaces can try paid features for 14 days without a credit card. Prices may exclude applicable taxes.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DMzio
dmzio.com

Company Information

EasyReply Ltd
Founded: 2023
United Kingdom
easyreply.io

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Categories

Chatbot Supported

Categories

Help Desk Supported

Integrations

Shopify Supported
Slack Supported
Chargebee Not Supported
ChatGPT Not Supported
GitHub Not Supported
HubSpot CRM Not Supported
Instagram Supported
Linear Not Supported
Model Context Protocol (MCP) Not Supported
Stripe Not Supported
Zapier Not Supported

Integrations

Shopify Supported
Slack Supported
Chargebee Supported
ChatGPT Supported
GitHub Supported
HubSpot CRM Supported
Instagram Not Supported
Linear Supported
Model Context Protocol (MCP) Supported
Stripe Supported
Zapier Supported
Claim DMzio and update features and information
Claim DMzio and update features and information
Claim EasyReply and update features and information
Claim EasyReply and update features and information