D Line

D Line

DaVinci Tech Solutions
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About

D Line is a cloud business phone system (VoIP) for small teams. Pricing is per workspace, not per user, so users and extensions are unlimited. Each plan includes one US number and US/Canada calling under fair use, mobile (iOS/Android), desktop and web apps, IVR/auto attendant, call queues and ring groups, voicemail, conference rooms, call recording, and free number porting. Both plans include an AI calling agent with 2,000 AI minutes/month (Base AI agent and Advanced AI agent). Advanced adds call transcription with AI call overviews and team video calling. Business texting with 10DLC is available as an add-on. 24/7 live human support.

About

VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses and teams wanting a business phone system without per-user pricing

Audience

Businesses of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$20/month/workspace
Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is available: $200/year for Base and $350/year for Advanced. Desk-phone hardware is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1.10 month per DID
Incoming Calls starting at: $0.009 min and Outgoing calls starting at: $0.01 min in USA
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.6 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Fair priced, fast setup, good features. SMS features are a simple and great value add. Setting up new trunk and adding DIDs takes minutes.
  • Affordable. Easy to use. Scalable. Ability to set caller id to any of our numbers on the fly. Automatic processing of service changes. Easy to access support via email or instant message.
  • Pay-as-you-go; excellent customer service; clear calls; all the features and more of legacy phone companies. Great for both business and home lines.
  • There are more products and menus within VoIP.ms to configure, exactly what's required for business communications needs. Just looking at a small part of the inbound, having 1-800 numbers, different location offices & local numbers, multiple IVR reception, hunting/ ring groups, very typical. More so now with the hybrid workforce. Any location incl. home offices can be part of a seamless company wide telephone system.
  • Self serve portal. Easy Customization of sub accounts / DIDs Reseller interface. Low per-minute prices. Lots of "free" features to add to a phone system. (Voice Mail, IVR, SMS, etc...)

Cons

  • No shared/ multi logins - so managing with a team is difficult.
  • No flat rate outbound available. Better API documentation needed.
  • Rare but occasionally for my home must restart router to reestablish service when it is lost. Have not had this issue on the business system.
  • More to learn but worth it.
  • It's getting harder to open new VOIP.ms accounts for people I want to setup directly with VOIP.ms instead of setting them up under me as a client.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

DaVinci Tech Solutions
Founded: 2020
New York, NY, United States
d-line.app

Company Information

VoIP.ms
Founded: 2007
Canada
voip.ms

Alternatives

Alternatives

Olatti

Olatti

We UC Ltd
Frontier SmartVoice

Frontier SmartVoice

Frontier Communications
PBXware

PBXware

Bicom Systems

Categories

Categories

Business VoIP Supported
UCaaS Supported

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Not Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Integrations

HubSpot CRM Supported
Pipedrive Supported
Salesforce Supported
SessionPBX Not Supported
Zoho CRM Supported

Integrations

HubSpot CRM Not Supported
Pipedrive Not Supported
Salesforce Not Supported
SessionPBX Supported
Zoho CRM Not Supported
Claim D Line and update features and information
Claim D Line and update features and information
Claim VoIP.ms and update features and information
Claim VoIP.ms and update features and information