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About

Customermates has an open-source CRM core for small teams, with contacts, organizations, deals, services, tasks and custom fields. It provides REST APIs, webhooks and authenticated MCP tools so compatible external AI clients and automation workflows can work with CRM records. The core can be self-hosted with Docker Compose under AGPL-3.0-only. Self-hosted installations use external AI clients through MCP. The managed cloud service also offers Mate, a cloud-only AI assistant, and a separately licensed unified inbox for supported email and social channels on eligible plans. The CRM core, hosted assistant and enterprise messaging have distinct licensing and availability conditions. Public source code and documentation explain the deployment options and supported integrations.

About

Inflowave is an all-in-one CRM and marketing platform built for niche agencies that manage content, ads, messages, leads, and client accounts at scale. A unified inbox lets setters and closers handle DMs, comments, and messages from all connected client accounts in one place, while Smart AI automatically assigns tags, updates custom fields, and moves leads through pipeline stages. Its AI chatbot learns a brand’s conversational style, answers questions, qualifies leads, books appointments, and follows up automatically across Instagram and other supported channels. AI Workflows combine more than 34 triggers and 50 actions for automating Instagram DMs, email, SMS, voice, forms, appointments, payments, CRM updates, and webhooks through either a visual canvas or natural-language instructions. The platform also centralizes multiple ad accounts, helping teams analyze campaign performance, identify high-performing hooks, and connect ad results with customer feedback from conversations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses

Audience

Marketing agencies, setters, closers, and media buyers needing to manage client CRM, messaging, automation, advertising, content, and sales workflows

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

14€ / User
Free Version Not Supported
Free Trial Supported

Pricing

$149 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy setup, intuitive workflow and n8n integration is great for automations. Very affordable in comparison to other CRMs

Cons

  • No phone support and some “advanced” stuff requires automations. No problem for me but maybe for other people.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Customermates
Founded: 2026
Germany
customermates.com

Company Information

Inflowave
United Kingdom
inflowave.io

Alternatives

Alternatives

GoHighLevel

GoHighLevel

HighLevel

Categories

AI CRM Supported
CRM Supported

Categories

AI CRM Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Integrations

n8n Supported
Anthropic Not Supported
Cal.com Not Supported
Calendly Not Supported
ChatGPT Not Supported
Claude Not Supported
ElevenLabs Not Supported
Google Ads Not Supported
Google Sheets Not Supported
Manychat Not Supported
Meta Ads Not Supported
Model Context Protocol (MCP) Not Supported
Notion Not Supported
OpenAI Not Supported
SendGrid Not Supported
Shopify Not Supported
Slack Not Supported
Stripe Not Supported
Twilio Not Supported
Zoom Not Supported

Integrations

n8n Supported
Anthropic Supported
Cal.com Supported
Calendly Supported
ChatGPT Supported
Claude Supported
ElevenLabs Supported
Google Ads Supported
Google Sheets Supported
Manychat Supported
Meta Ads Supported
Model Context Protocol (MCP) Supported
Notion Supported
OpenAI Supported
SendGrid Supported
Shopify Supported
Slack Supported
Stripe Supported
Twilio Supported
Zoom Supported
Claim Customermates and update features and information
Claim Customermates and update features and information
Claim Inflowave and update features and information
Claim Inflowave and update features and information