Related Products
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About
Traditional discussion forums that present comments in lists are difficult to navigate and cannot ensure that all posts receive equal attention. In Crowdoscope, conversations are represented as interactive visualizations. This not only provides an engaging experience for participants, it also ensures that comments are equally distributed for evaluation. Crowdoscope provides a powerful feedback mechanism that gives people the opportunity to interact in an open forum. Rather than feedback disappearing into a black hole, participants have the ability to be heard, receive individual feedback and see what comments and themes are resonating with the community. Simple to set up and manage for small or large groups of participants. Outputs are automatically generated to identify the most important comments and themes. Support, guidance and training are provided for administrators.
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About
The Voice of Customer engine that drives company-wide action. Built for CX leaders focused on measurable impact — not survey results. An Early Warning System. Act while it still matters. Use data to eliminate indecision on which cases, customers, and themes need attention. Identify themes before they become problems. Stop chasing lagging indicators. Upgrade from anecdotes to evidence. Process feedback from all of your customers, not just the ones who answered your survey. Executive and cross-functional reporting, so you can support priorities with data. Always-on vs. quarterly VoC, across any combination of channels. Automatic theme detection and impact assessment. Translate qualitative comments into quantitative proof points. Identify repeatable wins and opportunities for improvement. Plan resourcing, improve operations and support peers with hard data. Cut reporting overhead, so you can stay focused on customers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Survey and discussion tool that helps companies with real-time collective intelligence
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Audience
Companies and businesses in search of an engine solution providing customer ops for a better customer experience
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCrowdoscope
Founded: 2016
United Kingdom
www.crowdoscope.com
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Company InformationFrame AI
Founded: 2016
United States
frame.ai/
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Alternatives |
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
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Integrations
Help Scout
Not Supported
Intercom
Not Supported
Salesforce
Not Supported
Slack
Not Supported
Treehouse
Not Supported
Zendesk
Not Supported
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Integrations
Help Scout
Supported
Intercom
Supported
Salesforce
Supported
Slack
Supported
Treehouse
Supported
Zendesk
Supported
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