Related Products
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About
Countly is a product analytics solution and innovation enabler that helps organizations track product performance and user journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, it allows organizations to innovate and enhance their products to provide personalized and customized customer experiences, and meet key business and revenue goals.
Track, measure, and take action - all without leaving Countly.
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About
Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Chief Executive Officer, Marketing Manager, Product Manager, Chief Technology Officer, Director Of Information Technology, Chief Information Officer, Application Development Manager, Head of Product, Chief Product Officer, and Chief Digital Officer
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Audience
Product owners who want to understand user behavior and increase product adoption
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingCustomizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCountly
Founded: 2013
United Kingdom
count.ly/
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Company InformationGainsight
Founded: 2009
United States
www.gainsight.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Mobile App Analytics Features
A/B Testing
Supported
Channel Attribution
Supported
Cohort Analysis
Supported
Funnel Analysis
Supported
In-App Events Tracking
Supported
Push Notifications
Supported
Retention Tracking
Supported
Revenue Tracking
Supported
Uninstall Tracking
Supported
Web Analytics Features
Campaign Management
Supported
Conversion Tracking
Supported
Form Analytics
Not Supported
Goal Tracking
Supported
Keyword Tracking
Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Referral Source Tracking
Supported
Site Search Tracking
Supported
Time on Site Tracking
Supported
User Interaction Tracking
Supported
Mobile Device Management (MDM) Features
Automatic Device Recognition
Not Supported
Data Management
Supported
Deployment Management
Not Supported
Inventory Management
Not Supported
Maintenance Utilities
Not Supported
Procurement Management
Not Supported
Remote Update / Installation
Not Supported
Software Management
Not Supported
Synchronization Management
Not Supported
Wireless Network Support
Not Supported
Mobility Features
App Management
Not Supported
Barcode Scanning
Not Supported
Compliance Management
Supported
Content Management
Not Supported
Data Collection
Supported
Data Management
Not Supported
File Management
Not Supported
Forms Automation
Not Supported
Mobile Messaging
Not Supported
Remote Access
Not Supported
Remote Systems Monitoring
Not Supported
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Mobile App Analytics Features
A/B Testing
Supported
Channel Attribution
Supported
Cohort Analysis
Supported
Funnel Analysis
Supported
In-App Events Tracking
Supported
Push Notifications
Supported
Retention Tracking
Supported
Revenue Tracking
Not Supported
Uninstall Tracking
Supported
Web Analytics Features
Campaign Management
Not Supported
Conversion Tracking
Not Supported
Form Analytics
Not Supported
Goal Tracking
Supported
Keyword Tracking
Not Supported
Multiple Site Management
Not Supported
Pageview Tracking
Supported
Referral Source Tracking
Not Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Not Supported
User Interaction Tracking
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Not Supported
Contextual Guidance
Supported
Data Validation
Not Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Not Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Personalization Features
A/B Testing
Not Supported
Abandoned Cart Saver
Not Supported
Account Based Marketing
Not Supported
Behavioral Targeting
Supported
Campaign Segmentation
Not Supported
Content Analytics
Supported
Contextual Targeting
Not Supported
Customer Profiles
Not Supported
Experience Management
Supported
Recommendation Engine
Not Supported
Website Personalization
Supported
Product Management Features
Collaboration
Not Supported
Feedback Collection
Supported
Idea Management
Not Supported
Milestone Tracking
Not Supported
Prioritization
Not Supported
Product Roadmapping
Not Supported
Release Management
Not Supported
Requirements Management
Not Supported
Resource Management
Not Supported
Workflow Management
Not Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Not Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
UX Features
Animation
Not Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Not Supported
Prototyping
Not Supported
Screen Activity Recording
Not Supported
Unmoderated Testing
Not Supported
Usability Testing
Not Supported
User Journeys
Supported
User Research
Not Supported
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Integrations
Census
Not Supported
Champify
Not Supported
Crowdin
Not Supported
DataJoy
Not Supported
Discern
Not Supported
Gainsight PX
Not Supported
Glew
Not Supported
Hightouch
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Outlook
Not Supported
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Integrations
Census
Supported
Champify
Supported
Crowdin
Supported
DataJoy
Supported
Discern
Supported
Gainsight PX
Supported
Glew
Supported
Hightouch
Supported
Microsoft Dynamics 365
Supported
Microsoft Outlook
Supported
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