ConnectWise RMM vs. Datadog Comparison


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		Related Products SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 223 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 6,035 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 675 Ratings Visit Website Iru Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era. 1,385 Ratings Visit Website AdRem NetCrunch NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across on-premises and hybrid IT environments. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards, policy-based monitoring, advanced alerting, and 40+ automated response actions—including remote script execution, service restart, process termination, and device reboot—support centralized monitoring and automated remediation. NetCrunch runs on Windows Server and can monitor infrastructure deployed on-premises, in the cloud, or across hybrid environments. 165 Ratings Visit Website Addigy Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. 261 Ratings Visit Website EZO AssetSonar AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. 118 Ratings Visit Website JDisc Discovery JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. 30 Ratings Visit Website ManageEngine Endpoint Central ManageEngine Endpoint Central gives IT teams a single platform to manage and secure every device across the organization, eliminating the need to juggle multiple point tools. Patch management is automated across Windows, macOS, Linux, and 1000+ third-party applications. Software deployment, OS imaging, and remote desktop capabilities allow administrators to provision, update, and troubleshoot endpoints without physical presence. Security capabilities include vulnerability assessment, application control, device control, browser security, endpoint privilege management, EDR, NGAV protection against malware and zero-day threats, and private access for secure remote connectivity. BitLocker and FileVault encryption management adds data protection across Windows and macOS fleets. Mobile device management extends control to iOS and Android, supporting corporate-owned and BYOD environments. Available on-premises or in the cloud across five editions: Free, Professional, Enterprise, UEM, and Security. 3,286 Ratings Visit Website PathSolutions TotalView PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster. 43 Ratings Visit Website
About Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.	About Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience MSPs	Audience Information Technology, Operations, Security, and Development teams
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $15.00/host/month Free - up to five hosts Pro - $15 per host per month Enterprise - $23 per host per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.9 / 5 ease 4.9 / 5 features 4.7 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews
Pros & Cons from Real Users Pros Helps us manage and monitor our sophisticated network set up. Staying on top of network and device happenings before ConnectWise Command was a tough task. Cons None so far. ConnectWise Command does everything we've needed it to so far.	Pros & Cons from Real Users Pros I have all the essential info in my dashboard, or just 1 or 2 clicks away. Very easy to use and intuitive. It has easy to use configuration tools which allows you to quickly configure and customize the metrics and alerts you need to monitor your systems. It also provides comprehensive analytics and insights into your infrastructure and applications, so you can make informed decisions about how to improve your performance. Datadog is just an overall awesome solution for monitoring our systems and endpoints. The analytics Datadog provides are second to none, and it integrates with everything. Huge fan of the dashboards they provide. -It comes with a lot of useful features like visualization, error finding, and network mapping. -It has a high-speed log searching system. -It allows integration with other apps to increase productivity. -You get regular updates so that the user experience remains excellent. -It has many features like fast and powerful search for queries, creating graphs based on logs, and many more. -You can put everything into one dashboard irrespective of their time zones. -It has a simple UI and can Integrate with other apps like slack very easily to maximize your performance. Cons It could be less pricy. A bit too expensive for small teams. There's not a lot of third-party integrations, which could limit its usefulness for some specific use cases. The alerting options could be limited for specific types of configurations which could be an issue. Bit of a learning curve, but that's to be expected with such a comprehensive solution. -It delays the monitoring if you operate in a complex database structure. -It is a bit pricy if we compare it with other alternatives. -The setup and configuration are a bit difficult for a beginner or inexperienced people. -There is no role-based access control that is a security concern. -Navigating through User Interface consumes a lot of time.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information ConnectWise Founded: 1982 United States www.connectwise.com/platform/unified-management/rmm	Company Information Datadog Founded: 2010 United States www.datadoghq.com
Alternatives NinjaOne	Alternatives New Relic
SuperOps	NeuBird
MSP360 RMM MSP360	Blumira
ConnectWise Automate ConnectWise	Splunk AppDynamics Cisco
Atera View All	Site24x7 ManageEngine View All
Categories IT Asset Management Supported IT Management Supported IT Service Supported MSP Supported Network Monitoring Supported Network Troubleshooting Supported Patch Management Supported RMM Supported System Monitoring Supported	Categories Agentic DevOps Supported AI Agent Observability Supported AI Cost Management Supported AI Security Supported AI SRE Agents Supported AIOps Supported API Marketplaces Supported API Monitoring Supported Application Dependency Mapping Supported Application Performance Monitoring (APM) Supported Cloud Cost Management Supported Cloud Management Supported Cloud Migration Supported Cloud Monitoring Supported Cloud Security Supported Container Monitoring Supported Cron Job Monitoring Supported Data Center Management Supported Database Monitoring Supported Database Performance Tuning Supported DevOps Supported DevSecOps Supported DNS Monitoring Supported File Integrity Monitoring Supported FinOps Supported GUI Testing Supported Incident Response Supported Infrastructure-as-a-Service (IaaS) Supported IoT Analytics Supported IoT Device Management Supported IT Alerting Supported IT Infrastructure Monitoring Supported IT Management Supported Log Analysis Supported Log Management Supported Log Monitoring Supported Network Bandwidth Monitoring Supported Network Monitoring Supported Network Security Supported Network Traffic Analysis (NTA) Supported Network Troubleshooting Supported Observability Supported Server Monitoring Supported Session Replay Supported SIEM Supported SLA Management Supported SNMP Monitoring Supported System Monitoring Supported Telemetry Supported Website Monitoring Supported
IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Not Supported Diagnostic Tools Not Supported Internet Usage Monitoring Not Supported IP Address Monitoring Not Supported Real Time Analytics Not Supported Resource Management Not Supported Server Monitoring Supported SLA Monitoring Not Supported Uptime Monitoring Not Supported Web Traffic Reporting Not Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Supported Data Backup / Recovery Supported Device Monitoring Supported Inventory Management Supported Patch Management Supported Policy-based Automation Supported Remote Monitoring Supported Reporting / Analytics Supported Risk Analysis Supported Server Monitoring Supported Service Configuration Management Supported Show More Features IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Not Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Not Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Service Features Contract Management Not Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Not Supported Self Service Portal Supported Service Catalog Not Supported Service Reporting Supported Ticket Management Not Supported MSP Features Backup Management Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Not Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Supported Custom Patches Supported Dashboard Supported Network Wide Management Supported Patch Prioritization Supported Patch Testing Supported Remote Access/Control Supported Vulnerability Scanning Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported	Network Monitoring Features Bandwidth Monitoring Not Supported Baseline Manager Not Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Not Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Not Supported Change Management Not Supported Configuration Management Not Supported Connectivity Management Not Supported Data Visualization Supported Historical Audit Not Supported Mobile Network Troubleshooting Not Supported Network Analysis Not Supported Network Monitoring Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Not Supported Data Backup / Recovery Not Supported Device Monitoring Not Supported Inventory Management Not Supported Patch Management Not Supported Policy-based Automation Not Supported Remote Monitoring Not Supported Reporting / Analytics Supported Risk Analysis Not Supported Server Monitoring Supported Service Configuration Management Not Supported Show More Features Application Performance Monitoring (APM) Features Baseline Manager Not Supported Diagnostic Tools Supported Full Transaction Diagnostics Supported Performance Control Supported Resource Management Supported Root-Cause Diagnosis Supported Server Performance Supported Trace Individual Transactions Supported Cloud Security Features Antivirus Not Supported Application Security Supported Behavioral Analytics Not Supported Encryption Not Supported Endpoint Management Supported Incident Management Supported Intrusion Detection System Supported Threat Intelligence Supported Two-Factor Authentication Not Supported Vulnerability Management Not Supported Data Center Management Features Audit Trail Not Supported Behavior-Based Acceleration Not Supported Cross Reference System Not Supported Device Auto Discovery Supported Diagnostic Testing Not Supported Import / Export Data Not Supported JCL Management Not Supported Multi-Platform Supported Multi-User Supported Power Management Not Supported Sarbanes-Oxley Compliance Not Supported Database Monitoring Features Anomaly Detection Supported Autodiscovery Supported Capacity Planning Not Supported Dashboard Supported Dependency Tracking Supported Historical Trend Analysis Supported Multitenancy Not Supported Notifications / Alerts Supported Performance Monitoring Supported Permissions / Access Controls Not Supported Predictive Analytics Supported Prioritization Not Supported Query Analysis Not Supported Resource Optimization Not Supported Troubleshooting Supported DevOps Features Approval Workflow Not Supported Dashboard Supported KPIs Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Not Supported Timeline Management Not Supported Troubleshooting Reports Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Not Supported Capacity Planning Supported Configuration Change Management Not Supported Data Movement Monitoring Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported Infrastructure-as-a-Service (IaaS) Features Analytics / Reporting Supported Configuration Management Not Supported Data Migration Supported Data Security Not Supported Load Balancing Not Supported Log Access Supported Network Monitoring Supported Performance Monitoring Supported SLA Monitoring Supported Log Management Features Archiving Supported Audit Trails Supported Compliance Reporting Supported Consolidation Supported Data Visualization Supported Event Logs Supported Network Logs Supported Remediation Supported Syslogs Supported Thresholds Supported Web Logs Not Supported Network Security Features Access Control Not Supported Analytics / Reporting Not Supported Compliance Reporting Not Supported Firewalls Not Supported Internet Usage Monitoring Not Supported Intrusion Detection System Not Supported Threat Response Not Supported VPN Not Supported Vulnerability Scanning Supported SIEM Features Application Security Not Supported Behavioral Analytics Supported Compliance Reporting Not Supported Endpoint Management Not Supported File Integrity Monitoring Not Supported Forensic Analysis Not Supported Log Management Supported Network Monitoring Supported Real Time Monitoring Supported Threat Intelligence Supported User Activity Monitoring Not Supported Website Monitoring Features Availability Testing Supported Event Logs Supported Event-Based Notifications Supported FTP Monitoring Supported Mail Server Monitoring Not Supported Maintenance Scheduling Not Supported Performance Metrics Supported Real Time Monitoring Supported Transaction Monitoring Not Supported Uptime Reporting Supported
Integrations Motileo Supported Ciroos Not Supported CloudCheckr Not Supported Complyance Not Supported Incredible Not Supported Linx Security Not Supported Lokalise Not Supported Nagios XI Not Supported NetBrain Not Supported NeuBird Not Supported OctoPerf Not Supported Ozcode Not Supported Pipedream Not Supported PuppyGraph Not Supported Sentra Not Supported Setyl Supported StatusGator Not Supported Tembo Not Supported Tracetest Not Supported Zoho One Not Supported Show More Integrations View All 20 Integrations	Integrations Motileo Supported Ciroos Supported CloudCheckr Supported Complyance Supported Incredible Supported Linx Security Supported Lokalise Supported Nagios XI Supported NetBrain Supported NeuBird Supported OctoPerf Supported Ozcode Supported Pipedream Supported PuppyGraph Supported Sentra Supported Setyl Not Supported StatusGator Supported Tembo Supported Tracetest Supported Zoho One Supported Show More Integrations View All 377 Integrations
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