+
+

Related Products

  • DialerAI
    5 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • DialedIn
    620 Ratings
    Visit Website
  • Squaretalk
    299 Ratings
    Visit Website
  • Adversus
    172 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • Datagate Telecom Billing
    12 Ratings
  • Intulse
    140 Ratings
    Visit Website
  • Dialpad Support
    1,600 Ratings
    Visit Website
  • CallHub
    427 Ratings
    Visit Website

About

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio is The Future of Customer Engagement and Workforce Management Software - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Phones - CRM - UCaaS / CCaaS - Dialer - BPO & Outsourcing Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways. Featuring ways to make your job easier; - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

About

Teliqon is a global cloud communications platform providing UCaaS, CCaaS, and CPaaS solutions for businesses worldwide. The platform combines Cloud PBX, Contact Center software, Business SMS, OTP SMS, Voice API, SMS API, SIP Trunking, virtual phone numbers, and omnichannel communication tools in a single cloud ecosystem. Businesses use Teliqon to manage inbound and outbound communications, automate workflows, improve customer experience, and scale operations without complex infrastructure. The platform supports voice, SMS, WhatsApp messaging, IVR, call routing, call recording, analytics, auto dialers, and customer engagement automation. Teliqon provides local, mobile, and toll-free phone numbers in more than 170 countries and integrates with HubSpot, Salesforce, Zoho CRM, Zendesk, Microsoft Teams, Google Workspace, and other business applications through APIs and webhooks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For businesses looking for a cloud based customer interaction management system to handle contact database, priority call routing (PCR) and agent scripting

Audience

SMBs, Enterprises, Contact Centers, Sales Teams, Customer Support Teams, SaaS Companies, Healthcare, Financial Services, E-commerce, Logistics, Hospitality.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29.99
We have custom-tailored solutions for every business. Contact our team today so we can build a custom-tailored solution specific for your business' needs!
Free Version
Free Trial

Pricing

49$/month
Up to 10 users. Billed monthly.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great Customer Service, 24/7 chat and voice. Software includes CRM and Employee Portal along with UCaaS. Makes it very easy to communicate with employees, and also for internal external uses. Our team has been enjoying with ConneXio, recommend!
  • Great customer service, Easy user interface, No down time from my experience compared to other companies.
  • Very user friendly, I didn't have to train my staff long for them to learn it. I had a lot of positive feedback about the features too.

Cons

  • Took a bit to roll out new features regarding SMS, but worth the wait!
  • There are none really you get what you paid for. From my experience ConneXio is a great company.
  • Not much advertising, I had to find out from a buddy.

Pros & Cons from Real Users

Pros

  • What we appreciated most about Teliqon was how quickly their call tracking and smart call routing improved our workflow. Before implementation, it was difficult to track where calls were coming from and how efficiently leads were handled. After switching to their cloud telephony solution, we reduced missed calls by around 29% and improved response time across campaigns. The interface is straightforward, analytics are useful in daily operations, and the system performs reliably even with higher call volumes.

Cons

  • The only noticeable drawback is that some onboarding materials and documentation are still focused mainly on English-speaking users. During the initial setup, we had a few cases where we needed extra clarification from support.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ConneXio
Founded: 2014
United States
www.connexiocloud.com/connexio-cloud-free-trial/

Company Information

Teliqon
Founded: 2018
Estonia
teliqon.io

Alternatives

Alternatives

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Integrations

Salesforce
Zendesk
Zoho CRM Plus
APRO CRM
Agile CRM
Amazon S3
Azure-AD-External-Identities
Facebook Messenger
Google
Google Cloud Storage
LDAP
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Protel Cloud PMS
SQL Server
Shopify
Sticky.io
Zoho Desk
monday AI work platform

Integrations

Salesforce
Zendesk
Zoho CRM Plus
APRO CRM
Agile CRM
Amazon S3
Azure-AD-External-Identities
Facebook Messenger
Google
Google Cloud Storage
LDAP
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Protel Cloud PMS
SQL Server
Shopify
Sticky.io
Zoho Desk
monday AI work platform
Claim ConneXio and update features and information
Claim ConneXio and update features and information
Claim Teliqon and update features and information
Claim Teliqon and update features and information