CommView

CommView

@Comm
SmartCOMM

SmartCOMM

Smart Communications
CommView SmartCOMM

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CommView:

About

CommView Plus® is @Comm’s latest generation Call Accounting and Reporting Solution! Built with the user in mind, our browser interface is simple to use and easy to navigate. CommView Plus is adaptable and performs in all verticals across all types and sizes of businesses, organizations and agencies. CommView Plus, just like its predecessors, works in harmony with any brand of PBX or VoIP solution providing CDR, including voice networks with multiple manufacturers and models. This server-based application solution functions either in a single-site environment or can be configured to support multiple locations and CDR sources while maintaining full functionality. CommView Plus delivers data and information seamlessly with near real-time speed! CommView Cloud® is the cloud-based deployment option of @Comm’s latest generation Call Accounting and Reporting Solution! Our latest cloud offering is quick to deploy with a simple, low-cost/low-risk subscription model.
SmartCOMM:

About

The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.
CommView:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SmartCOMM:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CommView:

Audience

Companies that need powerful call accounting and reporting solution
SmartCOMM:

Audience

Customer Communications Management software that helps companies maximize omnichannel experiences
CommView:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
SmartCOMM:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CommView:

API

Offers API Not Supported
SmartCOMM:

API

Offers API Not Supported
CommView:

Screenshots and Videos

SmartCOMM:

Screenshots and Videos

CommView:

Pricing

$77.00/month
Free Version Not Supported
Free Trial Not Supported
SmartCOMM:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CommView:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
SmartCOMM:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CommView:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
SmartCOMM:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
CommView:

Company Information

@Comm
Founded: 1982
United States
www.atcomm.com
SmartCOMM:

Company Information

Smart Communications
Founded: 2004
United States
www.smartcommunications.com
CommView:

Alternatives

SmartCOMM:

Alternatives

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OpenText Exstream

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2.0 out of 5 stars
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SmartCOMM:
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SmartCOMM:
CommView:
Comm-Trac

Comm-Trac

Environmental Data Management
SmartCOMM:
Comms Hub

Comms Hub

5.0 out of 5 stars
CommView:
CommView

CommView

TamoSoft
SmartCOMM:
Elixir Cloud

Elixir Cloud

Elixir Technologies
CommView:

Categories

SmartCOMM:

Categories

CommView:

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Not Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Telecom Expense Management Features

Billing for Data Not Supported
Billing for Voice Supported
Call Monitoring Supported
Chargeback Tracking Supported
Contract Negotiation Not Supported
Fixed Line Compatibility Not Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Not Supported
Usage Reporting Supported
SmartCOMM:

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Supported
Email Distribution Not Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported
CommView:

Integrations

Incept Not Supported
SmartCOMM:

Integrations

Incept Supported
CommView:
Claim CommView and update features and information
Claim CommView and update features and information
SmartCOMM:
Claim SmartCOMM and update features and information
Claim SmartCOMM and update features and information