Related Products
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About
CommPeak helps organizations transform how they handle inbound and outbound communication. With cloud-based solutions that boost productivity, deepen engagement, and expand operational visibility, CommPeak turns everyday interactions into measurable business results.
Across every area of business communication, organizations can use CommPeak’s full range of cloud-based services. Use predictive dialing and omnichannel messaging to expand customer outreach. Manage business calling through Cloud PBX, an internet-based phone system. Identify and connect with active numbers using HLR LookUp, reach global markets with A–Z VoIP termination, and establish a local presence in target regions with DID numbers.
With integrations for over 100 CRMs and internal systems, CommPeak blends well with existing processes, allowing teams to get started quickly.Real-time monitoring provides complete visibility into performance. Combined with AI insights, a tier-1 provider network, and 24/7 live support
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About
GeoComm’s 9-1-1 GIS data management solutions is the only integrated suite of public safety GIS data management tools improving the quality of GIS for both call routing and call visualization, reducing frustration and confusion in 9-1-1 call centers. GeoComm’s GIS data management tools enable your GIS organization to collaborate, edit, quality check, merge, analyze, and communicate with all contributors as well as automate packaging and provisioning of GIS data for 9-1-1 systems across your entire state or region. GeoComm is the only company offering a platform to enhance public safety GIS productivity and reporting providing high confidence in the results which is proven by our 13 state-level GIS customers and over 1,500 jurisdictions relying on this system nationwide. Enables GIS professionals at small, medium, and large jurisdictions to produce and maintain high quality GIS data.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations of all sizes that need Predictive Dialer, VoIP, PBX, SMS and messaging service
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Audience
Emergency call centers interested in a GIS data management solution for their call routing and call visualization needs
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$75 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCommPeak
Founded: 2012
Hong Kong
www.commpeak.com
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Company InformationGeoComm
Founded: 1995
United States
geo-comm.com/gis-data-management/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dialer Features
Call Center Management
Not Supported
Call Recording
Not Supported
Call Reporting
Supported
Call Scripting
Not Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Not Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Not Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Not Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Not Supported
Contact Management
Not Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Cloud PBX Features
Call Recording
Not Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Not Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Not Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Not Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Not Supported
Lead Management
Not Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Not Supported
Mobile Coupons
Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Supported
Text-to-Win
Not Supported
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GIS Features
3D Imagery
Not Supported
Census Data Integration
Not Supported
Color Coding
Supported
Geocoding
Not Supported
Image Exporting
Not Supported
Image Management
Not Supported
Internet Mapping
Supported
Interoperability
Not Supported
Labeling
Not Supported
Map Creation
Supported
Map Sharing
Supported
Near-Matching
Not Supported
Reverse Geocoding
Not Supported
Spatial Analysis
Not Supported
Law Enforcement Features
Case Management
Not Supported
Certification Management
Supported
Court Management
Not Supported
Court Management Integration
Supported
Crime Scene Management
Not Supported
Criminal Database
Not Supported
Dispatching
Not Supported
Evidence Management
Not Supported
Field Reporting
Not Supported
Incident Mapping
Supported
Internal Affairs Administration
Not Supported
Investigation Management
Not Supported
Scheduling
Not Supported
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Integrations
Carbyne
Not Supported
Dynamics 365 Customer Service
Supported
FYNXT
Supported
First Due
Not Supported
HubSpot CRM
Supported
Intercom
Supported
LXCRM
Supported
LiveAgent
Supported
Pipedrive
Supported
Salesforce
Supported
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Integrations
Carbyne
Supported
Dynamics 365 Customer Service
Not Supported
FYNXT
Not Supported
First Due
Supported
HubSpot CRM
Not Supported
Intercom
Not Supported
LXCRM
Not Supported
LiveAgent
Not Supported
Pipedrive
Not Supported
Salesforce
Not Supported
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