Pensero is the intelligence behind agentic deployment.
As companies deploy AI agents alongside their engineering teams, leaders lose the one thing they need most: an objective view of what is actually getting delivered. Pensero scores every unit of work on the same scale, whether it was human, AI-assisted or agent-only, then shows where each one creates value.
That gives you agent performance, cost per unit of work, and agentic transformation, monitored live. Customers call it story points after the fact: an objective measure of what was delivered, comparable across teams, technologies, and any mix of humans and agents. No commits, no hours, no lines of code, no agent activity.
Every agent, assistant and human lands in one system of record. Repositories, tickets, chat and AI tools connect automatically, with no instrumentation project and no workflow change. Leaders decide what stays human-led, what gets augmented, and what can be delegated to agents, then optimize that balance against delivery, quality, cost, and business impact.
Agent budgets are approved on promise today. Pensero turns them into a portfolio with a return.
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Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere.
It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps.
Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences.
With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity.
AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently.
Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.
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365 CAD
From the call taker answering the call & selecting a response plan to the dispatcher automatically selecting the best units, to officers being alerted, 365 CAD helps first responders reach those in need faster. Fastest time between call initiation and officer response. Velocity’s patented technology minimizes the lag between first responders and those who need help. Velocity provides a 360° visual of the situation to call takers, dispatch, and mobile units with camera feeds and intel available for the incident. The connected real-time system can dispatch drones autonomously while supporting officers in real time. 365 CAD automatically determines the latitude + longitude of the incident & displays the incident on the CAD map. Caller name, address, city, and phone number are automatically added to CAD, minimizing the need for data entry. Operators can create multi-agency files & update multi-agency dispatches with a single click.
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