Comarch FSMComarch
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Related Products
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About
Simplify and optimize workforce and asset management with Comarch FSM, regardless of the type of field service activities your organization delivers. Based on artificial intelligence, this solution provides end to end automation for real-time scheduling, optimized roster and technician management, route planning and equipment management in line with service level agreements. Underpinned by Comarch Business Intelligence with full reporting, and implementing gamification and a smartwatch application to improve workforce motivation, effectiveness and cooperation, Comarch FSM can be tailored to meet the needs of your business, however large or small, and ensure you are operating within the parameters of assumed KPIs. It is a comprehensive workforce and asset management solution for all types of field activities. Comarch FSM can be deployed on-premises or on public cloud (AWS, GCP, Azure) in the software as a service model.
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About
We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Field service companies seeking a customizable electronic job sheet systems for their teams
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Audience
Any company searching for a Workforce Management, Customer Service, and Help Desk solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationComarch
Founded: 1993
Poland
www.comarch.com/field-service-management/
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Company InformationiTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Worldpay
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