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About

Colvy is a cloud-based customer communications and CRM platform for small businesses, ecommerce retailers, and service teams. It brings SMS, phone calls, email, Instagram, Messenger, and live chat into a shared inbox with contact profiles and conversation history. Teams can assign conversations, collaborate, use AI-assisted replies and agents, automate follow-ups, manage tasks, and connect customer messages with orders and payments. The platform also includes customer feedback tools such as ideas boards, roadmaps, polls, surveys, forms, and a help center. WooCommerce and Shopify integrations add order context to conversations, while Stripe supports payment links and in-chat payments. Colvy is offered in separate feedback, inbox, and combined plans, with optional usage charges for messaging and calls.

About

THE WHAT: Evermuse is an AI advisor that turns customer calls into roadmap suggestions, so you can build better products, faster. THE WHY: - Product roadmapping is slow, incomplete, and subjective. - Sales & CS conversations tend to be a black box for your Product team. - Your Product team is relying on generic AI tools and call summaries not specific to the needs of your Product team. THE HOW: Evermuse ingests Sales, CS, and Product team conversations with customers via upload, direct recording in meeting platforms, and your pre-existing call recorders. Evermuse parses those calls into signals that your Product team cares about (e.g. needs, pain point, key quotes, & sentiment), and categorizes and counts them for frequency. Evermuse synthesizes those signals into fully cited opportunities to consider in your roadmapping efforts. Evermuse lets you Ask Anything of your full dataset of customer calls via an AI-powered chat so you can uncover insights.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium-sized businesses, ecommerce retailers, retail stores, customer service teams, sales teams, marketing agencies, real estate agencies, hospitality businesses, service providers, startups, and growing companies looking for AI-powered CRM, omnichannel communication, business phone systems, and customer support automation.

Audience

All B2B SaaS companies with more than 10 employees

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A$29/month
Free Version Supported
Free Trial Supported

Pricing

$100/month
Includes 1,200 credits, enough for ~40 customer calls of 30-minutes each (i.e., 1 credit per minute of audio or video analysis)

$0.10 / credit
For every additional credit

Up to 5 users
Up to 100 employees
14-day free trial
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Colvy
Founded: 2026
Australia
colvy.com

Company Information

Evermuse
Founded: 2024
United States
evermuse.com

Alternatives

Alternatives

ChatGent

ChatGent

Factoryze
FocusMap

FocusMap

Timo Schmidt
ChatDesq

ChatDesq

Apporio Infolabs Pvt Ltd

Categories

CRM Supported

Categories

User Research Supported

Integrations

Slack Supported
Asana Not Supported
Chorus by ZoomInfo Not Supported
Gong Not Supported
Google Meet Not Supported
Jira Not Supported
Linear Not Supported
Microsoft Teams Not Supported
Shopify Supported
Stripe Supported
WooCommerce Supported
Zapier Supported
Zoom Not Supported
monday dev Not Supported

Integrations

Slack Supported
Asana Supported
Chorus by ZoomInfo Supported
Gong Supported
Google Meet Supported
Jira Supported
Linear Supported
Microsoft Teams Supported
Shopify Not Supported
Stripe Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zoom Supported
monday dev Supported
Claim Colvy and update features and information
Claim Colvy and update features and information
Claim Evermuse and update features and information
Claim Evermuse and update features and information