Related Products
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About
CollaborationRoom.ai is a patented virtual contact center floor platform designed to help leadership engage, manage, and train remote and blended agents as if they were sitting beside each other on the floor. It offers continuous video, audio, and screen sharing for engaged agents and supervisors, with productivity, security, and coaching features. Supervisors gain real-time visibility into every agent's work, receive smart alerts for potential issues like agent distress or security concerns, and can initiate chat or private calls within the platform for rapid issue resolution. Agents benefit from rapid access to help and coaching, meaningful team connections, and streamlined training sessions. AI-enabled secure workspaces detect security threats such as mobile phone usage, shoulder surfing, and unauthorized subcontracting, ensuring compliance without recording team members.
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About
Providing customer support that is head and shoulders above the rest is something iTrackGPS is known for as our A-Grade staff possesses exceptional technical and communication skills. We continually invest in staff education and training programs to ensure we are always one step ahead. We promise to continuously strive to remain at the very top of our field. A top priority is to ensure everyone is on the same page at all times. We keep the geek talk internally and provide a simple and easy-to-understand breakdown. We believe information is power. Our goal is to proactively provide our clients with useful information to better understand the core concerns and issues. We aim to deliver the highest levels of service through high performance, continuous improvement and outstanding efficiency. We value your time and money. Our value goes well beyond just expertise and service.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Remote contact center supervisors in need of a tool to enhance agent engagement, productivity, and compliance
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Audience
Companies looking for a Fleet Management platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$19.99 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCollaborationRoom.ai
Founded: 2020
United States
collaborationroom.ai/
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Company InformationiTrackGPS
www.itrackgps.com
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Categories |
Categories |
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Fleet Management Features
Dispatch Management
Not Supported
Employee Management
Supported
Fuel Management
Not Supported
GPS Tracking
Supported
Incident Reporting
Supported
Inspection Management
Not Supported
Inventory Management
Not Supported
Maintenance Management
Supported
Mileage Tracking
Not Supported
Motor Pool
Not Supported
Routing
Not Supported
Tire Management
Not Supported
VIN Lookup
Supported
Work Order Management
Not Supported
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Integrations
Jonas Enterprise
Not Supported
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