CloudRadial

CloudRadial

Azurative
+
+

Related Products

  • NinjaOne
    6,034 Ratings
    Visit Website
  • SuperOps
    223 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • EcholoN
    50 Ratings
    Visit Website
  • Freshservice
    2,139 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • Axero
    219 Ratings
    Visit Website
  • Canopy
    1,025 Ratings
    Visit Website
  • Ticketsauce
    33 Ratings
    Visit Website
  • Comet Backup
    218 Ratings
    Visit Website

About

Show Your Clients What a Modern MSP Looks Like. In one single white-labeled client portal, powered with automation, provide Ticketing, Service Catalog, Reporting, vCIO/QBR Automation, Client Training, Client Communication, and a Client Intranet. Fully integrated with Office 365, ConnectWise, Autotask, Syncro or BMS. A single integrated and secure platform to run all of your client touch points. Create a seamless and automated client experience all the way from ticketing to account management. Showcase your service catalog and make it easy to work with and buy from your MSP. The information clients provide about their IT problems and the information you need to fix them are rarely the same thing. That’s why CloudRadial has fully customizable intake questions and ticket triaging. To get the info you need and get it to the right place. Your client wants to use a client portal to request service from you, but you have to give them a reason to use it.

About

Free open source ITGlue alternative - Client IT Documentation, Ticketing, Invoicing and Accounting Web Application for MSPs (Managed Service Providers). ITFlow consolidates common MSP requirements (ticketing, wiki/docs, CMDB and accounting) into one tool. ITFlow is primarily targeted towards Managed Service Providers but may also be suitable for internal IT departments.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs

Audience

Managed Service Providers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$195 per month
for up to 500 users. Larger plans available.
Free Version
Free Trial

Pricing

Free
Free & Open Source
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Azurative
Founded: 2018
United States
www.cloudradial.com

Company Information

ITFlow
Founded: 2019
United States
itflow.org

Alternatives

Alternatives

Startly

Startly

Startly Labs
Thread

Thread

Thread Magic
HappySat

HappySat

Invarosoft
Spiceworks MSP

Spiceworks MSP

Spiceworks

Categories

Categories

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Portal Features

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Integrations

Addigy
Auvik
Bigger Brains
BrightGauge
ConnectBooster
ConnectWise CPQ
Datto RMM
Datto SIRIS
Datto Workplace
Domotz
Hudu
Kaseya BMS
MyGlue
Network Glue
QuoteWerks
SkyKick
Syncro
Wise-Pay
Wise-Sync
Zendesk Chat

Integrations

Addigy
Auvik
Bigger Brains
BrightGauge
ConnectBooster
ConnectWise CPQ
Datto RMM
Datto SIRIS
Datto Workplace
Domotz
Hudu
Kaseya BMS
MyGlue
Network Glue
QuoteWerks
SkyKick
Syncro
Wise-Pay
Wise-Sync
Zendesk Chat
Claim CloudRadial and update features and information
Claim CloudRadial and update features and information
Claim ITFlow and update features and information
Claim ITFlow and update features and information