Clootrack vs. Lumen by Talkwalker Comparison


Clootrack	Lumen by Talkwalker Talkwalker	+	+
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About Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources.	About Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise brands, marketing teams, CX leaders, product managers, and customer insights professionals	Audience PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $9,600 per year Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Automatic Tasks Topic Filters helps in avoiding unrelated tweets Need very less time Task Automation works like magic. Follow and Unfollow suggestions. Tweets to like and reply. Simple Interface Saves time Hootsuite Integration is useful Good improvement in Engagement Cons Need more bulk actions for Likes and Follows Mobile App will be much helpful Can't schedule custom posts. Because of some twitter restrictions, can't fully automate some tasks like like and follow. Only available for Twitter No separate mobile app. But, web app is working well.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Clootrack Founded: 2017 United States clootrack.com	Company Information Talkwalker Founded: 2009 Luxembourg www.talkwalker.com
Alternatives Clarabridge	Alternatives Brandwatch
Medallia	Revuze
Enterpret	Affinio
Sphinx iQ3 Le Sphinx	Sprout Social
SurveySparrow View All	Social Mention BrandMentions View All
Categories Agentic AI AI Agents Customer Experience Customer Feedback Customer Satisfaction Market Research NPS Qualitative Data Analysis Reputation Management Sentiment Analysis Social Listening Social Media Marketing Text Mining	Categories Brand Monitoring Competitive Intelligence Pricing Optimization Reputation Management Review Management Sentiment Analysis Social Listening Social Media Analytics Tools Social Media Marketing
Show More Features Market Research Features Benchmarking Compensation Management Data Management Email / Online Face-to-Face Panel Management Paper-Based Phone-Based Sample Management Statistical Analysis Survey Management	Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling Show More Features Social Media Analytics Tools Features Campaign Analytics Competitor Monitoring Customizable Reports Engagement Tracking Influencer Tracking Multi-Channel Data Collection
Integrations Audiense Axis LMS Cerby Conductor Data Virtuality Desktop.com Facebook Google Analytics Gradient Works Hootsuite Netino OwlyGPT RingCentral RingCX Tableau Upfluence X (Twitter) Show More Integrations	Integrations Audiense Axis LMS Cerby Conductor Data Virtuality Desktop.com Facebook Google Analytics Gradient Works Hootsuite Netino OwlyGPT RingCentral RingCX Tableau Upfluence X (Twitter) Show More Integrations View All 16 Integrations
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