Clobba

Clobba

Code Software
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+

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About

Clobba is a comprehensive reporting, analytics, and monitoring suite designed for unified communications platforms, especially Microsoft Teams, that gives organizations deep visibility into voice, collaboration, and licensing usage. It delivers customizable dashboards and historical reports for metrics such as call quality (packet-loss, latency, jitter), multi-leg call flows, user-adoption trends, device and headset usage, queue and auto-attendant performance, and license distribution and utilization. Clobba supports role-based access, automated scheduling of reports, real-time alerts when thresholds are exceeded, and deployment either via the vendor cloud or on-premises. The core product is further extensible via modules like Clobba Real Time (live wallboards and trend analytics), Range Manager (DID/number management), Queue Manager (call queue/auto-attendant configuration), License Adoption, and Voice Recorder.

About

Geomant works with your existing technology to take your customer experience to new heights. Through cloud-based solutions and seamless integrations, we unlock the potential of your contact center. A powerful, fully-featured cloud contact center system. The cloud-based infrastructure provides users with full functionality without the need for costly investment of a hardware environment or software licenses. Subscription-based pricing gives you the ability to scale licenses up or down according to actual business usage, so you never have to buy more licenses than you need. Can be deployed in as little as a few hours, meaning that you can quickly reap the benefits of adding a chat solution to your environment. Digital and social channels, in-queue and scheduled call back, call recording, and more! Real-time and historical performance management solutions for wallboards and agent desktops. Robust contact center capabilities for Microsoft Teams providing a fully omnichannel experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT operations, UC architects and contact-center managers seeking a tool providing actionable insights into communication platforms, performance, adoption and cost optimization

Audience

Teams and businesses interested in a cloud contact center system solution to improve their customer experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Code Software
Founded: 2013
United States
www.codesoftware.net/clobba/

Company Information

Geomant
Founded: 1984
United Kingdom
www.geomant.com/end-user-solutions/contact-center-from-the-cloud

Alternatives

CMIT Voice

CMIT Voice

CMIT Solutions

Alternatives

Bluehubcloud PBX

Bluehubcloud PBX

Bluehub Unified Communications

Categories

Categories

AI Call Center Supported
Call Center Supported
Chatbot Supported
Conversational AI Supported

Integrations

Avaya Cloud Office Supported
Microsoft 365 Supported
Microsoft Teams Supported
Cisco CX Cloud Supported
Cisco Webex Supported
Dialogflow Not Supported
IBM Watson Not Supported
Inova Not Supported
LUIS Not Supported
MiCloud Connect Supported
Microsoft Dynamics 365 Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Verint Predictive Modeling Not Supported

Integrations

Avaya Cloud Office Supported
Microsoft 365 Supported
Microsoft Teams Supported
Cisco CX Cloud Not Supported
Cisco Webex Not Supported
Dialogflow Supported
IBM Watson Supported
Inova Supported
LUIS Supported
MiCloud Connect Not Supported
Microsoft Dynamics 365 Supported
Salesforce Supported
ServiceNow Supported
Verint Predictive Modeling Supported
Claim Clobba and update features and information
Claim Clobba and update features and information
Claim Geomant and update features and information
Claim Geomant and update features and information