ClickDesk vs. Engage Comparison


ClickDesk	Engage Engage Chat	+	+
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About Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.	About How you treat your website visitors says a lot about your business. Do you give them a way to immediately reach out in an easy, friendly and personalized way? Our solution is different. We don’t do chatbots and neither do our clients. We offer unparalleled tools for building authentic, human relationships in the digital world. See what transparency and availability looks like in the modern organization. Maybe it’s just us, but we’ve never understood why some chat software is so darn expensive. Engage is incredibly affordable. Just $15/user/mo. ($0.50/day) for unlimited chat. We aspire to be the best ROI of any software product you use. Some of the most recognizable brands on the planet turn to Engage to power their website chat technology.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes that want to convert website visitors to happy customers	Audience Businesses that need a website chat solution
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Not Supported Free Trial Not Supported	Pricing $15 per user per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information ClickDesk Founded: 2011 United States www.clickdesk.com	Company Information Engage Chat engage.co
Alternatives Socialboards	Alternatives Zoho SalesIQ Zoho
Live Assist for Microsoft Dynamics 365 Communication Business Avenue	VisitLead VISITLEAD
Alcméon	The Chat Shop
Social Intents	OnlineChatCenters Motava
Kayako View All	ZoomInfo Sales ZoomInfo View All
Categories Conversational Commerce Supported Customer Satisfaction Supported Customer Service Supported Help Desk Supported Live Chat Supported	Categories Live Chat Supported Sales Enablement Supported
Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported Show More Features Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Not Supported Virtual Assistant Not Supported Workflow Management Not Supported Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported	Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Supported Show More Features Sales Enablement Features Collaboration Not Supported Contact Management Supported Content Management Not Supported Document Management Not Supported Goals / Quota Management Not Supported Lead Management Supported Meeting Management Supported Performance Management Not Supported Presentation Management Not Supported Proposal Management Not Supported Territory Management Not Supported Training Management Not Supported
Integrations CS-Cart Store Builder Supported Capsule Supported Facebook Supported GetResponse Supported Gmail Supported Google Analytics Supported InsertChat Supported MODX Supported Mailchimp Supported Parsey Supported Shopify Supported Stackreaction Supported Teamstack Not Supported Tumblr Supported Unbounce Supported Wix Supported WordPress Supported Zapier Supported osCommerce Supported Show More Integrations View All 43 Integrations	Integrations CS-Cart Store Builder Not Supported Capsule Not Supported Facebook Not Supported GetResponse Not Supported Gmail Not Supported Google Analytics Not Supported InsertChat Not Supported MODX Not Supported Mailchimp Not Supported Parsey Not Supported Shopify Not Supported Stackreaction Not Supported Teamstack Supported Tumblr Not Supported Unbounce Not Supported Wix Not Supported WordPress Not Supported Zapier Not Supported osCommerce Not Supported Show More Integrations View All 3 Integrations
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