Click4Assistance vs. Inception CRM Comparison


Click4Assistance	Inception CRM D3S	+	+
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About Established in the UK at the inception of the live chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce live chat software for websites. For more than 15 years we have been successfully providing a complete live chat software solution for SME and corporate organisations.	About Inception CRM is a robust and user-friendly CRM solution for primary and specialty care as well as retail pharmacy life science field sales teams. A GDPR-compliant solution, Inception CRM is fully adapted to the needs of European life science organizations. It offers end-to-end support to reps in the field, helping them plan, execute and optimize their sales campaigns. Inception CRM guides users through their daily tasks, while providing valuable insight into their customers, territories and opportunities. Inception CRM’s powerful search helps sales reps quickly find the right customers, while detailed customer cards tell them everything they need to know. Inception’s intelligent workflow-based planner keeps field sales reps productively focused on the right tasks so that every sales campaign is a success.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience	Audience Pharmaceutical Sales, Retail Pharmacy Sales, and Life Science Sales Teams
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Click4Assistance United Kingdom www.click4assistance.co.uk	Company Information D3S Founded: 2016 Czech Republic inceptioncrm.com
Alternatives IMsupporting	Alternatives SANeForce
ChatMarshal	Inception Labs
OnlineChatCenters Motava	AMMRAS
Zendesk Chat Zendesk	SAP Business ByDesign Navigator Business Solutions
Online Live Chat View All	Ascent ERP Ascent Solutions View All
Categories Live Chat Supported	Categories Contract Management Supported CRM Supported Life Sciences Supported Order Management Supported Pharmaceutical and Biotech Supported Sales Analytics Supported
Show More Features Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported	Show More Features CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Not Supported Lead Scoring Supported Marketing Automation Integration Not Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Not Supported Task Management Supported Territory Management Supported Contract Management Features Buy Side (Suppliers) Not Supported Completion Tracking Supported Compliance Tracking Supported Contract Lifecycle Management Supported Electronic Signature Supported Full Text Search Not Supported Government Contracts Not Supported Pre-built Templates Supported Sell Side (Customers) Not Supported Specialty Contracts Not Supported Version Control Supported Workflow Management Supported Order Management Features Back Order Management Not Supported Catalog Management Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported Sales Analytics Features Collaboration Tools Not Supported Dashboards Supported Forecasting Analytics Supported Ideal Customer Profile (ICP) Not Supported Lead Analytics Supported Pipeline Management Supported Predictive Forecasting Not Supported Predictive Lead Scoring Not Supported Sales Intelligence Reporting Supported
Integrations No info available.	Integrations No info available.
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