Click2Coach

Click2Coach

Envision Telephony
Striveon

Striveon

Striveon Oy
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About

Our award winning Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples of how to handle different customer interactions. Once agents are on the floor, handling phone calls or omnichannel interactions, ongoing coaching is what develops highly engaged and effective agents and exceptional customer experiences. Coaching is an ongoing effort that drastically improves the effectiveness and productivity of agents. Coaching an agent is similar to coaching a sports athlete, where stellar performers are developed with ongoing coaching that refines skills and motivates. The smallest adjustments can deliver huge gains in performance. Agents who receive coaching and objective feedback also refine their skills, improve their effectiveness, stay engaged and deliver a better customer experience.

About

Striveon (by Striveon Oy, Finland) helps coaching staffs deliver systematic coaching in any team or individual sport. Build sessions from a shared drill library, plan the season on one calendar, and share it with athletes and fellow coaches. Set skill areas and evaluation criteria once, so every coach evaluates with the same standard, and track each athlete's development with evaluations, assessments, goals and notes in one profile. Your plans, drills and evaluations become one connected picture of every athlete's progress: the whole coaching history is in one place, ready for a feedback discussion or a coaching handover. Striveon builds on how you already coach and works alongside your club's registration and communication tools. Ready-made presets for 13 sports, from volleyball to tennis and padel, start a new program in minutes. Unlimited coaches and athletes for one flat monthly price (€49 / $49), with a 14-day free trial at joinstriveon.com, no credit card required.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call centers and businesses looking for a cloud call center software solution for their business needs

Audience

Sports clubs, academies and school athletic programs with a committed coaching staff: head coaches and directors of coaching who want systematic development, in team and individual sports.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Envision Telephony
Founded: 1994
United States
www.envisioninc.com

Company Information

Striveon Oy
Founded: 2024
Finland
joinstriveon.com

Alternatives

Alternatives

Quintic Sports

Quintic Sports

Quintic Consultancy
Call Coach AI

Call Coach AI

Icana.AI
XPS Network

XPS Network

Sideline Sports

Categories

Call Center Supported
Call Recording Supported
Training Supported

Categories

Sports Coaching Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Not Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Not Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Supported

Training Features

Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Built-In Course Authoring Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Not Supported
eCommerce Not Supported
Learner Portal Supported
Mobile Learning Not Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Not Supported

Integrations

Apple Calendar Not Supported
Google Calendar Not Supported
Microsoft Outlook Not Supported

Integrations

Apple Calendar Supported
Google Calendar Supported
Microsoft Outlook Supported
Claim Click2Coach and update features and information
Claim Click2Coach and update features and information
Claim Striveon and update features and information
Claim Striveon and update features and information