ProdsightProduct Insight
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Related Products
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About
Clariv is an AI-powered customer sentiment and reputation management platform designed to help businesses understand and act on customer feedback. The platform monitors reviews from over 80 sources including Google, Yelp, Facebook, and TripAdvisor, analyzing sentiment with high precision. Its AI engine detects emotions, identifies trends, and automatically tags feedback by topic such as service quality, pricing, and staff behavior. Clariv also offers unified social media management, allowing users to create, schedule, and publish content across more than 15 platforms from one dashboard. Smart alerts and predictive analytics help businesses identify potential issues before they escalate. The platform reduces manual review work while improving response speed and operational efficiency. By combining reputation intelligence and social media tools, Clariv enables teams to drive growth through data-driven decisions.
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About
Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Multi-location businesses, marketing teams, and customer experience leaders seeking AI-powered reputation management and unified social media control to improve brand perception and customer loyalty
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Audience
Leaders and managers of support, success, product and CX
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$100 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationClariv
Founded: 2025
United States
www.clariv.ai/
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Company InformationProduct Insight
Founded: 2017
United Kingdom
prodsight.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Integrations
AskNicely
Delighted
Formstack
Freshdesk
G2
Google Business Profile
Google Sheets
Intercom
Jotform
Pendo
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Integrations
AskNicely
Delighted
Formstack
Freshdesk
G2
Google Business Profile
Google Sheets
Intercom
Jotform
Pendo
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