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About

The customer engagement platform. Get in touch with your customers in the moments that matter. Engagement Center. Configurable inboxes for any digital source, sophisticated workflows, granular routings with machine learning; everything it takes to offer a great customer experience. Listening In a world of social sharing, managing a brand is a complex activity. Social listening allows you to act at exactly the right time. Crowdsourcing Involve your customers! Build reserved areas where they can be engaged in cooperation, support and branding projects, and much more. Customer Care. Handling a higher number of requests from customers, with shorter delays, lower service costs and a continuous end-to-end experience. Digital Marketing. Connecting the CRM with the marketing strategy and providing data in support of the digital marketing choices in order to best manage the company’s beating heart: its brand. Digital PR. Evaluating the results of every digital action

About

Touchstorm DATAlabs has organized 96% of YouTube's database and enriched it into over 200,000 topics, turning the platform into the world's largest focus group for brands and agencies. Our suite of products spans social listening, influencer casting, perceptual research, competitive benchmarking, and enterprise API integrations - delivering YouTube insights unavailable on any other standard social listening platform. By combining AI-powered sentiment analysis, search volume mapping, and proprietary TVi index, Touchstorm DATAlabs enables brands to make data-driven decisions on content, influencer partnerships, and market positioning at scale.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for an enterprise platform dedicated to customer engagement

Audience

Medium-sized to enterprise companies across a broad array of industries. Key industries include Beauty, Retail, CPG, Financial services, Healthcare, and Technology.]

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chorally
Italy
chorally.com

Company Information

Touchstorm DATAlabs
Founded: 2014
United States
touchstormdatalabs.com

Alternatives

Alternatives

Radarly

Radarly

Linkfluence

Categories

Categories

Integrations

YouTube

Integrations

YouTube
Claim Chorally and update features and information
Claim Chorally and update features and information
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Claim Touchstorm DATAlabs and update features and information