+
+

Related Products

  • SurveySparrow
    3,089 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • SurveyLegend
    1,881 Ratings
    Visit Website
  • SurveyJS
    64 Ratings
    Visit Website
  • Titan
    378 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • GWI
    201 Ratings
    Visit Website
  • WorkTango
    1,554 Ratings
    Visit Website
  • Bridge
    548 Ratings
    Visit Website
  • FormAssembly
    525 Ratings
    Visit Website

About

Checkbox is a secure survey and feedback platform designed for organizations that need to collect, analyze, and act on large volumes of responses. The software includes a no-code survey builder, advanced logic, branded survey experiences, campaign management, analytics, reporting, and dynamic respondent profiles. Organizations can distribute surveys through email, SMS, WhatsApp, custom domains, and other channels while using REST APIs and webhooks to connect survey data with external systems. Checkbox supports both cloud and self-hosted deployments, with cloud hosting available in Australia, Canada, Europe, and the United States and on-premises options for organizations with strict data-sovereignty requirements. Security and enterprise capabilities include granular permissions, SAML SSO, audit logs, custom data-retention policies, Active Directory and LDAP integration, and configurable hosting controls.

About

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Research teams, enterprises, government agencies, healthcare organizations, financial institutions, legal departments, educational institutions, customer experience teams, and other organizations that need secure, scalable survey and feedback management software

Audience

We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$150/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.8 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - It is simple to use. - You can use templates provided by it. - I use it for straight forward forms.
  • I like many things about Checkbox Survey. First, this software is affordable yet there are many survey features unlike what one would expect with a cheap tool. There are tens of templates which makes creating and running surveys easy. I like that understanding the many features is easy.
  • When the participants are huge and the data after the survey is also huge, to get a better analysis of data, and handling a huge number of people Checkbox Survey is the best.
  • Checkbox Survey makes research more accurate, and it attracts different opinions from various persons. Again, Checkbox Survey directs the interests of persons to the management instantly.
  • It has many options to customize a form according to your needs, and You can have detailed features for any particular type of section or question. It supports multiple languages, and it can be shared globally. Results are well precise and accurate for better analysis.

Cons

  • There are better option available in market for lesser amount.
  • With the many benefits of Checkbox Survey, I have not had any issues and I can only praise this software.
  • Price could be more pocket friendly and many other plans should be introduced.
  • Checkbox Survey is online based, which is a great thing, but the developer should creates a premise based tool for individuals away from web connection.
  • The only thing I don't like about it is the price it is too much expensive. There is nothing else to complain about.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Checkbox Survey
Founded: 2002
United States
www.checkbox.com

Company Information

Howazit
Founded: 2013
Israel
www.howazit.com

Alternatives

Alternatives

Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
SurveyOL

SurveyOL

SurveyOL.com
Heyday AI

Heyday AI

Hootsuite

Categories

Customer Feedback Supported
Employee Survey Supported
Market Research Supported
NPS Supported
Survey Supported

Categories

Chatbot Supported
Guest Messaging Supported
Lead Nurturing Supported
Live Chat Supported
NPS Supported
Patient Engagement Supported
Survey Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

Salesforce Supported
Zapier Supported
Amazon Web Services (AWS) Supported
Asana Supported
Eloqua Not Supported
HubSpot CRM Supported
Intercom Not Supported
Kigo Not Supported
Mews Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Supported
Optima Not Supported
PayPal Supported
Priority Software Not Supported
Shopify Supported
Slack Supported
Tanda Not Supported
Trello Supported
Twilio Not Supported
Zendesk Supported

Integrations

Salesforce Supported
Zapier Supported
Amazon Web Services (AWS) Not Supported
Asana Not Supported
Eloqua Supported
HubSpot CRM Not Supported
Intercom Supported
Kigo Supported
Mews Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Not Supported
Optima Supported
PayPal Not Supported
Priority Software Supported
Shopify Not Supported
Slack Not Supported
Tanda Supported
Trello Not Supported
Twilio Supported
Zendesk Not Supported
Claim Checkbox Survey and update features and information
Claim Checkbox Survey and update features and information
Claim Howazit and update features and information
Claim Howazit and update features and information