Dialfire

Dialfire

cloud IT Services
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+

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About

Cloud-based services provide many benefits over analog systems. Let us explain to you how VoIP works and how it can improve your business. Our Technical Support Specialists are here to assist your needs. Check out our support policies, or contact an agent right away! Celerity Telecom has been in the industry for over 10 years and believes us, we have seen a lot of changes in the industry. We have parlayed our extensive experience and our consulting ability to be able to offer you a unique marketing experience keeping the business effective, fun and profitable. From Small businesses to large enterprises will love the effectiveness of our Marketing Software Systems. Celerity Telecom to make sure you have that chance. Our marketing and sales system is easy to use and will automate parts of your sales cycle. Its effectiveness is aided by the fact that 96% of people check their messages. You will get heard!

About

Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure. Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation. Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses wanting a VoIP communication services provider

Audience

Businesses seeking a solution to turn their browser into a complete outbound call center

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I can administer almost everything myself and rarely have to rely on support. And when I do, I get a solution very quickly. It is extremely fail-safe. I can connect and evaluate the data almost anywhere.

Cons

  • For me, there really are no cons. Nothing you can't get solved quickly.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Celerity Telecom
United States
www.celeritytelecom.com

Company Information

cloud IT Services
Founded: 2010
Germany
www.dialfire.com

Alternatives

CAM

CAM

Celerity

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
CelerData Cloud

CelerData Cloud

CelerData
astTECS

astTECS

*astTECS
Readymode

Readymode

Readymode (formerly Xencall)

Categories

Predictive Dialer Supported

Categories

Auto Dialer Supported
Call Center Supported
Predictive Dialer Supported
Sales Dialers Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Not Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Not Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Supported
Lead Management Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Integrations

Axis LMS Not Supported
Bigin by Zoho CRM Not Supported
Firmao CRM Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Not Supported
Nekton.ai Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Zapier Not Supported
Zendesk Sell Not Supported
Zoho CRM Not Supported

Integrations

Axis LMS Supported
Bigin by Zoho CRM Supported
Firmao CRM Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Supported
Nekton.ai Supported
Pipedrive Supported
Salesforce Supported
Zapier Supported
Zendesk Sell Supported
Zoho CRM Supported
Claim Celerity Telecom and update features and information
Claim Celerity Telecom and update features and information
Claim Dialfire and update features and information
Claim Dialfire and update features and information