Cardina

Cardina

Caldera Labs
+
+

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About

Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.

About

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution

Audience

Companies of all sizes

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$69 per month
Free Version Not Supported
Free Trial Supported

Pricing

$99/month
Developer - Free
Team - Starting at $99
Professional - Custom pricing
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Caldera Labs
United States
cardina.com

Company Information

LogRocket
Founded: 2016
Boston
logrocket.com

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
VeriShow

VeriShow

HBR Labs

Categories

AI Copilots Supported
Co-Browsing Supported
Screen Sharing Supported
Session Replay Supported

Categories

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported

Bug Tracking Features

Backlog Management Not Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Not Supported

Integrations

Intercom Supported
Sentry Supported
Zendesk Supported
AccessOwl Not Supported
Amazon S3 Supported
Blocksi Not Supported
Datadog Not Supported
ElectroNeek Not Supported
Genesys Cloud CX Supported
Google Cloud Platform Supported
Jira Not Supported
Microsoft Teams Supported
New Relic Not Supported
Optimal UX Not Supported
PathPilot Not Supported
Pendo Not Supported
Salesforce Supported
Slack Supported
Twilio Supported
Userflow Not Supported

Integrations

Intercom Supported
Sentry Supported
Zendesk Supported
AccessOwl Supported
Amazon S3 Not Supported
Blocksi Supported
Datadog Supported
ElectroNeek Supported
Genesys Cloud CX Not Supported
Google Cloud Platform Not Supported
Jira Supported
Microsoft Teams Not Supported
New Relic Supported
Optimal UX Supported
PathPilot Supported
Pendo Supported
Salesforce Not Supported
Slack Not Supported
Twilio Not Supported
Userflow Supported
Claim Cardina and update features and information
Claim Cardina and update features and information
Claim LogRocket and update features and information
Claim LogRocket and update features and information