CardinaCaldera Labs
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Related Products
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About
Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.
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About
LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution
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Audience
Companies of all sizes
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$69 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$99/month
Developer - Free
Team - Starting at $99 Professional - Custom pricing
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCaldera Labs
United States
cardina.com
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Company InformationLogRocket
Founded: 2016
Boston
logrocket.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Supported
Bug Tracking Features
Backlog Management
Not Supported
Filtering
Supported
Issue Tracking
Supported
Release Management
Not Supported
Task Management
Supported
Ticket Management
Supported
Workflow Management
Not Supported
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Integrations
Intercom
Supported
Sentry
Supported
Zendesk
Supported
AccessOwl
Not Supported
Amazon S3
Supported
Blocksi
Not Supported
Datadog
Not Supported
ElectroNeek
Not Supported
Genesys Cloud CX
Supported
Google Cloud Platform
Supported
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Integrations
Intercom
Supported
Sentry
Supported
Zendesk
Supported
AccessOwl
Supported
Amazon S3
Not Supported
Blocksi
Supported
Datadog
Supported
ElectroNeek
Supported
Genesys Cloud CX
Not Supported
Google Cloud Platform
Not Supported
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