Cardina

Cardina

Caldera Labs
Kaption

Kaption

Kaption.co
+
+

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About

Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.

About

Kaption is the leading AI-first analytics and feedback tool for digital marketers. Get the insights you need to optimize your digital experience and move business forward. Eliminate guess work, know why it happens, and iterate a lot faster. Often the best way to persuade is to first see things through your customers eyes. Do you know how they are using your website? With Kaption you can visualize your user's journey and any bumps along the way. Excellence comes from good information. Without data you are either lucky, or wrong. Focus your efforts with conversion and monitoring tools. Free heatmap analytics to view your user engagement with each element on your site and how it affects their behavior. See where users get stuck, increase conversion rates, and debug your product faster with smart metadata.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution

Audience

Digital marketers looking for an analytics tool focused on digital experience optimization

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$69 per month
Free Version Not Supported
Free Trial Supported

Pricing

$25 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Caldera Labs
United States
cardina.com

Company Information

Kaption.co
Founded: 2020
United States
www.kaption.co

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
VeriShow

VeriShow

HBR Labs

Categories

AI Copilots Supported
Co-Browsing Supported
Screen Sharing Supported
Session Replay Supported

Categories

AB Testing Supported
Debugging Supported
Digital Analytics Supported
Heatmap Supported
Session Replay Supported
User Research Supported

Integrations

Amazon S3 Supported
Big Cartel Not Supported
BigCommerce Not Supported
Blogger Not Supported
ClickFunnels Not Supported
Duda Not Supported
Elementor Not Supported
Google Cloud Platform Supported
HubSpot Content Hub Not Supported
Instapage Not Supported
Intercom Supported
Joomla! Not Supported
Microsoft Teams Supported
Pinegrow Not Supported
Salesforce Supported
Shopify Not Supported
Slack Supported
Unbounce Not Supported
Zendesk Supported

Integrations

Amazon S3 Not Supported
Big Cartel Supported
BigCommerce Supported
Blogger Supported
ClickFunnels Supported
Duda Supported
Elementor Supported
Google Cloud Platform Not Supported
HubSpot Content Hub Supported
Instapage Supported
Intercom Not Supported
Joomla! Supported
Microsoft Teams Not Supported
Pinegrow Supported
Salesforce Not Supported
Shopify Supported
Slack Not Supported
Unbounce Supported
Zendesk Not Supported
Claim Cardina and update features and information
Claim Cardina and update features and information
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