CallMakerCM Software
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XCALLYXenialab
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Related Products
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About
CallMaker Cloud Dialer helps you win more orders - an efficient sales system with dialer and the platform that makes your organization grow. CallMaker Dialer has the market's sharpest dialer algorithm, smoothest interface and yet all the features you expect from a complete business system. Regardless of whether your booking department works with companies or the private market, books individual meetings or seminars, CallMaker Book is the obvious system choice for your bookers, project managers and salespeople. Sales system for you with recurring B2B sales where the seller owns his own prospects and processes them regularly. Taking care of callbacks gives you immediate improved results. The inbound module gives you call blending, customer service function, personal number and much more. CM Software can finally announce that we are adding the ability to buy addresses (lists) from us to your CallMaker Dialer. B2B, B2C, selected, sorted, unsorted, nixed, washed, unwashed, hot lists.
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About
XCALLY is a simple, scalable and fast to deploy Omnichannel Contact center software.
In addition to Omnichannel modules, it provides lots of tools fundamental for your call center activities:
- IVR designer, Predictive Dialer, Scripting tool, Dashboards, Realtime panels and Analytics for administrator and supervisors;
- WebRTC, Windows softphone and Omnichannel unified web GUI for agents.
XCALLY is integrated via API with several external products, providers and technologies, like CRM, ticketing systems, AI tools, bots, TTS, ASR, social media and messaging apps.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that need a cloud predictive and progressive dialer
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Audience
XCALLY is the complete solution for Omnichannel call centers and contact centers
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCM Software
Sweden
www.callmaker.se/
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Company InformationXenialab
Founded: 2007
Italy
www.xcally.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Not Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Not Supported
Contact Management
Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Not Supported
Lead Management
Not Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Supported
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Integrations
Microsoft Dynamics 365
Supported
Amazon Lex
Not Supported
Axis LMS
Supported
Chatdesk
Not Supported
Dialogflow
Not Supported
Facebook
Not Supported
Fortnox
Supported
Freshdesk
Not Supported
Freshsales
Not Supported
Microsoft Teams
Not Supported
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Integrations
Microsoft Dynamics 365
Supported
Amazon Lex
Supported
Axis LMS
Not Supported
Chatdesk
Supported
Dialogflow
Supported
Facebook
Supported
Fortnox
Not Supported
Freshdesk
Supported
Freshsales
Supported
Microsoft Teams
Supported
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