CallWatchPro7twenty
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Related Products
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About
7twenty's CallWatchPro creates an organizational customer oriented culture. Designed for organizations that handle service and sales calls without a formal call center, Call Watch Pro boosts the level of customer service and satisfaction utilizing minimal managerial resources. Monitoring all customer-facing personnel according to updated KPIs and providing real time insights, Call Watch pro enables managerial staff to constantly improve customer service and internal communications. As result, the number of recurring conversations dramatically decreases, while organizational and financial efficiency increases.
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About
Dynamics Telephony unifies your telephone system with Dynamics 365 giving:
- Embedded call controls in Microsoft Dynamics 365, unifying the desktop for your sales & service staff
- Simplify your sales and service team's workflow, reducing clicks, screens, and searches for up to 50% efficiency improvements
- Pop relevant customer information at the moment of interaction for your staff on every call
- Speed through outbound calling campaigns with the fully integrated progressive dialer
- Capture call statistics, callbacks, next steps, call dispositions, automated follow ups & more within Dynamics 365
- Auto-create links to call recordings in Dynamics 365 for easy access or connectivity to Microsoft Call Intelligence
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations that want reporting for their business phone system
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Audience
All Dynamics 365 users
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$15.00/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information7twenty
Founded: 2007
Israel
callwatch.pro/
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Company InformationDynamics Telephony
Founded: 2014
Ireland
www.dynamicstelephony.co.uk
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Alternatives |
Alternatives |
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
Integration Features
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
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Integrations
8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
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Integrations
8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
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