Imploy

Imploy

Imploy Healthcare Pty Ltd
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About

CallSara offers AI-powered voice agents that handle both inbound and outbound calls, automate data entry, and support healthcare workflows 24/7. The system handles appointment scheduling, rescheduling, and cancellations, payment collections with automated follow-up, pre- and post-operative patient engagement, chronic-care outreach, care-gap interventions, and transitions-of-care communications. It integrates with electronic health record and IVR systems (for example, AthenaHealth, eClinicalWorks, Allscripts, RingCentral) and can be deployed within about 30 days using pre-built templates. The agents work over 20+ languages and accents, escalate complex calls to staff when needed, and generate call transcripts and logs for review. CallSara is designed to reduce staff time (claiming at least 2 hours saved per day per staff member), cut no-show rates below 5%, handle up to 75% of calls, and recapture revenue via follow-ups.

About

At Imploy, we believe that providing incredible care shouldn't be overshadowed by complex administration. We are an Australian-built, all-in-one software platform dedicated to transforming how NDIS, aged care, and home care providers operate. By replacing fragmented systems with a single, intuitive solution, we empower your entire team from the back office to frontline support workers. Our goal is to give care providers the tools they need to work smarter, deliver better outcomes, and grow with confidence. imploy is built to reduce admin, improve communication, and make compliance simpler for every team member, from frontline workers to care coordinators.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Healthcare practices, clinics and surgical centers seeking a tool to automate front-desk calls, appointment and payment workflows and patient-outreach tasks while improving access

Audience

NDIS Providers, Home Care Providers, Support at Home Providers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Imploy streamlines scheduling, client record management, and day-to-day rostering exceptionally well. The interface is clean, modern, and intuitive, making it easy to use even for team members who aren't deeply technical. Centralized tracking and automated updates save our team valuable administrative hours every week.

Cons

  • Deeply customized reporting takes a bit of time to master initially, and expanding integrations with external billing tools would be a welcome addition.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CallSara
United States
www.callsara.ai/

Company Information

Imploy Healthcare Pty Ltd
Founded: 2025
Australia
imploy.com.au

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Categories

AI Receptionists Supported
Healthcare AI Supported

Categories

Healthcare AI Supported

Integrations

3CX Supported
Dentrix Supported
DrChrono Supported
Mango Supported
ModMed Supported
Practice Fusion Supported
RingCentral AI Receptionist Supported
athenaClinicals Supported
iClinic Supported

Integrations

3CX Not Supported
Dentrix Not Supported
DrChrono Not Supported
Mango Not Supported
ModMed Not Supported
Practice Fusion Not Supported
RingCentral AI Receptionist Not Supported
athenaClinicals Not Supported
iClinic Not Supported
Claim CallSara and update features and information
Claim CallSara and update features and information
Claim Imploy and update features and information
Claim Imploy and update features and information