+
+

Related Products

  • CallTrackingMetrics
    870 Ratings
    Visit Website
  • Jiminny
    935 Ratings
    Visit Website
  • HubSpot CRM
    25,028 Ratings
    Visit Website
  • CallShaper
    24 Ratings
    Visit Website
  • Shape Software
    132 Ratings
    Visit Website
  • Act!
    40 Ratings
    Visit Website
  • Podium
    2,054 Ratings
    Visit Website
  • CallHub
    422 Ratings
    Visit Website
  • boberdoo
    17 Ratings
    Visit Website
  • Fathom
    6,670 Ratings
    Visit Website

About

CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.

About

Conversation intelligence and real-time guidance for contact center leaders. Creovai uses AI to analyze all your customer conversations, guide your agents in real time, and deliver insights to improve contact center performance–all within a single platform. Creovai listens to and analyzes every voice and digital interaction based on the criteria you care about, reducing manual QA time and giving your team a complete view of agent performance and customer experience. Answer the biggest “what” and “why” questions about your customer conversations with AI-powered predictive scoring models, pre-built insight categories, and prescriptive dashboards. Make informed CX decisions and provide automatic real-time guidance to agents based on conversation insights and customer intent. Establish a closed feedback loop. Use insights from your customer conversations to optimize call scripts, inform real-time guidance, and drive ongoing operational improvements.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small to medium businesses, data driven marketers, sales teams, and more.

Audience

Contact centers that want to use AI to turn conversation insights into actions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$45.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CallRail
Founded: 2011
United States
www.callrail.com

Company Information

Creovai
United States
www.creovai.com

Alternatives

Alternatives

Daisee

Daisee

daisee
QEval

QEval

Etech Global Services

Categories

Categories

Revenue Intelligence Features

Actionable Insights
Alerts / Notifications
Call Scoring
Conversation Intelligence
CRM Interactions
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Lead Management Features

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Analytics Features

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Speech Analytics Features

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Integrations

Salesforce
Aritic Desk
Cyfe
Deepgram
Domo
Enthu.ai
Improvado
Instapage
LeadMaster
Odigo
Qlik Application Automation
Raklet
Referrizer
Relay
Stackreaction
TextDeliver
Twilio
Wicked Reports
WordPress
Zendesk

Integrations

Salesforce
Aritic Desk
Cyfe
Deepgram
Domo
Enthu.ai
Improvado
Instapage
LeadMaster
Odigo
Qlik Application Automation
Raklet
Referrizer
Relay
Stackreaction
TextDeliver
Twilio
Wicked Reports
WordPress
Zendesk
Claim CallRail and update features and information
Claim CallRail and update features and information
Claim Creovai and update features and information
Claim Creovai and update features and information