CallMinded9511-3148 Quebec inc.
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FirstVoice AIDigital Waves
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Related Products
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About
CallMinded is a cloud-based AI receptionist for small service businesses that need help handling inbound calls when staff cannot answer. Its AI receptionist, Josie, responds using business-approved information and configured rules, including the business’s services, hours, service area, greeting, and questions. It can collect caller details, the reason for the call, and service or appointment requests, then provide the team with a structured summary for follow-up. Businesses can set instructions and exclusions and test call forwarding from their existing phone number during setup. Appointment requests are passed to staff for review rather than treated as confirmed bookings. The product is designed for businesses such as garages, home-service contractors, cleaners, and pet groomers that want to capture call information and organize follow-up through a web dashboard.
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About
FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small service businesses including garages, home service contractors, cleaners and pet groomers that need missed-call intake and staff follow-up.
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Audience
Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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PricingProposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information9511-3148 Quebec inc.
Canada
callminded.com
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Company InformationDigital Waves
New Zealand
www.firstvoice.co.nz
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Categories |
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Integrations
Calendly
Not Supported
Cliniko
Not Supported
Fergus
Not Supported
Google Calendar
Not Supported
HubSpot CRM
Not Supported
Microsoft 365
Not Supported
ServiceM8
Not Supported
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Integrations
Calendly
Supported
Cliniko
Supported
Fergus
Supported
Google Calendar
Supported
HubSpot CRM
Supported
Microsoft 365
Supported
ServiceM8
Supported
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