CallMinded

CallMinded

9511-3148 Quebec inc.
FirstVoice AI

FirstVoice AI

Digital Waves
+
+

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About

CallMinded is a cloud-based AI receptionist for small service businesses that need help handling inbound calls when staff cannot answer. Its AI receptionist, Josie, responds using business-approved information and configured rules, including the business’s services, hours, service area, greeting, and questions. It can collect caller details, the reason for the call, and service or appointment requests, then provide the team with a structured summary for follow-up. Businesses can set instructions and exclusions and test call forwarding from their existing phone number during setup. Appointment requests are passed to staff for review rather than treated as confirmed bookings. The product is designed for businesses such as garages, home-service contractors, cleaners, and pet groomers that want to capture call information and organize follow-up through a web dashboard.

About

FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small service businesses including garages, home service contractors, cleaners and pet groomers that need missed-call intake and staff follow-up.

Audience

Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Version Not Supported
Free Trial Supported

Pricing

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

9511-3148 Quebec inc.
Canada
callminded.com

Company Information

Digital Waves
New Zealand
www.firstvoice.co.nz

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Categories

AI Receptionists Supported

Categories

AI Receptionists Supported

Integrations

Calendly Not Supported
Cliniko Not Supported
Fergus Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
Microsoft 365 Not Supported
ServiceM8 Not Supported

Integrations

Calendly Supported
Cliniko Supported
Fergus Supported
Google Calendar Supported
HubSpot CRM Supported
Microsoft 365 Supported
ServiceM8 Supported
Claim CallMinded and update features and information
Claim CallMinded and update features and information
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