AutoReception

Reception by ElevenAgents is an AI receptionist service that answers calls 24/7, handles inquiries, books appointments, and manages schedules with natural, human-like voice conversations. Businesses can paste in their website URL, receive a phone number, and go live in minutes with an AI receptionist that understands their business. It can answer calls and chats, book directly onto calendars, and let teams choose when staff should answer first, stepping in when no one picks up or after hours. Reception adapts to different business workflows, including screening and routing legal inquiries, qualifying real estate prospects, scheduling property viewings, booking home service jobs, managing personal care appointments, and answering hotel or restaurant questions. Businesses can customize the greeting, personality, and rules to match their brand.

FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.