Audience
Small service businesses including garages, home service contractors, cleaners and pet groomers that need missed-call intake and staff follow-up.
About CallMinded
CallMinded is a cloud-based AI receptionist for small service businesses that need help handling inbound calls when staff cannot answer. Its AI receptionist, Josie, responds using business-approved information and configured rules, including the business’s services, hours, service area, greeting, and questions. It can collect caller details, the reason for the call, and service or appointment requests, then provide the team with a structured summary for follow-up. Businesses can set instructions and exclusions and test call forwarding from their existing phone number during setup. Appointment requests are passed to staff for review rather than treated as confirmed bookings. The product is designed for businesses such as garages, home-service contractors, cleaners, and pet groomers that want to capture call information and organize follow-up through a web dashboard.
