CallHippo vs. Orbox Comparison


CallHippo	Orbox ORBCOM	+	+
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About CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.	About Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience SMBs for Sales, Support and Business-Ops Teams	Audience Companies searching for a powerful Call Center solution to improve customer service
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $18.00/month/user Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 5.0 / 5 design 4.7 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill. Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call. CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great. Cons It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory. CallHippo offers Freely communication, Without phone bill. No dislikes. I never had any issue with CallHippo. I works great.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information CallHippo Founded: 2016 United States callhippo.com/	Company Information ORBCOM Founded: 2002 Portugal orbcom.pt/our-products/orbox/
Alternatives 800.com	Alternatives MightyCall
Talkroute	Aircall
Dialfire cloud IT Services	Yeastar P-Series PBX System Yeastar
MightyCall	CallTower
Nextiva View All	Thirdlane View All
Categories Business Phone Systems Business VoIP Call Center Call Center Infrastructure (CCI) Call Forwarding Cloud PBX Telephony Toll Free 800 Number Virtual Phone Number Voice Broadcasting White Label VoIP	Categories Business Phone Systems Business VoIP Call Center Call Center Infrastructure (CCI) Unified Communications
Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Show More Features Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP	Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Show More Features Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail
Integrations Salesforce AppointmentCore Enthu.ai Freshdesk Front HubSpot CRM HubSpot Customer Platform Klaus Meritto MySQL Outdoo AI Pipedrive PostgreSQL Qlik Application Automation SQL Server SQLite Shopify Zapier Zendesk Zoho CRM Plus Show More Integrations View All 22 Integrations	Integrations Salesforce AppointmentCore Enthu.ai Freshdesk Front HubSpot CRM HubSpot Customer Platform Klaus Meritto MySQL Outdoo AI Pipedrive PostgreSQL Qlik Application Automation SQL Server SQLite Shopify Zapier Zendesk Zoho CRM Plus Show More Integrations View All 7 Integrations
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