Calilio vs. VirtualPBX Comparison


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		Related Products TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,215 Ratings Visit Website Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 1,450 Ratings Visit Website 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,370 Ratings Visit Website Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 9,148 Ratings Visit Website Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 294 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 116 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results. 625 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,822 Ratings Visit Website
About Calilio is a cloud-based business phone system and AI call center platform for sales, support, remote teams, and call centers. It enables businesses to make and receive internet-based calls, send SMS/MMS, buy or port virtual phone numbers, route calls, record conversations, monitor agents, and track call activity from one platform. With virtual numbers from 100+ countries, Calilio supports local, mobile, and toll-free numbers. Features include a unified Callbox, IVR, call forwarding, voicemail, number sharing, business hours, call transfer, power dialer, click-to-call, custom caller ID, call recording, live monitoring, whispering, barging, and analytics. AI-powered call reports provide transcription, summaries, sentiment analysis, call reasons, resolutions, and follow-up suggestions, helping businesses improve communication and customer service.	About VirtualPBX gives small businesses a complete, high-powered cloud phone system for $15/user/month with every single feature already included. One simple plan. No contracts. No feature gates. Zero surprises. Just smarter voice for your business—whether your team is at a desk, on the road, or working from home. Deploy AI FrontDesk whenever you're ready for intelligent 24/7 call handling, and scale into advanced messaging tools as your business grows. As the pioneers who invented cloud telephony in 1997, we back every account with expert, U.S.-based human support from people who genuinely understand small business. Because having the right technology is important—but having the right team behind it levels the playing field.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Call centers, businesses of all sizes, remote workers, individuals, entrepreneurs and startups	Audience Any Business, Anywhere
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15 Per user/month Standard Plan- $15 (Per user per month) Premium plan- $35 (Per User per month) Enterprise plan- Custom (Contact Sales) Free Version Free Trial	Pricing $18/month Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.1 / 5 design 4.2 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.2 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros We have a garment business and we faced a lot of problems handling our clients. Calilio’s call queue and music on hold features have solved our problem. Also, Calilio provides call recording features and also has analytics from where we can track our growth as well. Calilio has been a great addition to our workflow. The platform is easy to use, the call quality is consistently clear, and the features like call management and tracking really help keep everything organized. It has made handling business communication much smoother and more efficient. Overall, it feels reliable and definitely worth subscribing to. I liked Calilio’s call routing, analytics, and team features. They helped us manage calls better, track performance, and keep communication organized and smooth. nothing really, their website stated false information and Calilio did not take appropriate action in refunding my purchase. Calilio has best user interface and also has good Customer support team also the pricing is Good for user. Cons So far, i don't actually have any dislikes of this product. It is helping my business vary well. So far, I haven’t faced any major issues. I’m still exploring the platform, but everything has been working smoothly and as expected. I haven’t faced any issues so far, and everything has been working smoothly. I’m still exploring the platform, but my experience up to now has been positive and reliable. really bad customer support over chat. they simply follow scripts and do not pay attention to what is being communicated. For my use case, i don't think i find any cons till date.	Pros & Cons from Real Users Pros It's a nice affordable option. Nice to have up to 5 lines on a basic plan, with different voicemails for each. 1. Readily available to walk thru and support acct. 2. Not pushy but accommodating in suggesting the best system depending on needs and great followup 3. Kind and personable 4. Easy to set up with all flow from virtual assistant to direct calls to the appropriate recipient. 5. Porting phone number was efficient and quick. Virtual PBX is easy to use, they provide great customer service, and they offer excellent pricing options for new or established businesses. It's easy to use a computer or laptop to make and receive calls, especially that for or business a computer is needed to handle the calls. Having support if needed is a comfort. We can step away from the office and still conduct business as usual. Thank you for a well thought of product. Good price, great customer service, probably more features than I need, but may use them if I grow larger. Cons The softphone for the desktop was buggy in my experience, and the web browser phone was difficult to get set-up in the beginning. I am looking forward to when voicemail can convert to text and be texted to my mobile. Hopefully soon Online interface is a bit clunky and at times a bit buggy. Not as intuitive as I'd like, but they have great customer support to help. Cannot think of any. Occasional glitches, voicemail not easy to access (it's tucked away in the web interface, but once you know where to find it, it's ok)...no voicemail transcripts with the email notification...no text capability for lower tier plan
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Calilio Founded: 2023 Robinson Road, Singapore, 048545, Raffles Place, Singapore www.calilio.com	Company Information VirtualPBX Founded: 1997 United States www.virtualpbx.com
Alternatives KrispCall	Alternatives Intermedia Unite Intermedia
Grasshopper GoTo	MightyCall
SendMyCall EZphone Systems	AVOXI
Global Call Forwarding	MyOperator VoiceTree Technologies
FreedomVoice View All	Phone.com View All
Categories Business Phone Systems Business VoIP Cloud PBX Virtual Phone Number	Categories Business Phone Systems Business Text Messaging Business VoIP VirtualPBX Business VoIP is a premier solution in the cloud communications industry, designed to meet the needs of businesses of all sizes. With over 27 years of experience, VirtualPBX delivers a robust and reliable VoIP service with 99.999% uptime, advanced features, and exceptional customer support. As a US-based, privately held company, VirtualPBX is dedicated to providing award-winning 24/7/365 customer service and scalable solutions that grow with your business. Small businesses can also benefit from average savings of 40-80%, making VirtualPBX both a cost-effective and highly reliable choice for business communication. Call Center VirtualPBX Contact Center is revolutionizing the market for small to medium-sized contact centers. With over 27 years of experience in the cloud communications industry, VirtualPBX offers a comprehensive and personalized approach to remote contact center solutions. As a US-based, privately held company, VirtualPBX brings award-winning 24/7/365 customer support, scalable and reliable software with 99.999% uptime, and infinitely customizable call flows and queue options to ensure that each client's unique needs are met. Call Forwarding Call Recording Call Tracking Caller ID Cloud Communication Platform Cloud PBX Communications Contact Center as a Service (CCaaS) IVR Online Fax SMS Marketing VirtualText is a complete text messaging solution that helps businesses connect with customers and employees using their existing phone numbers. It's an all-in-one platform for sending and receiving SMS and MMS messages, bringing all your text-based conversations into a single, easy-to-manage system. How It Works VirtualText simplifies communication and helps you work smarter. Here’s a look at its key features: Shared Inbox: Multiple team members can access a single inbox to manage all text and web chat conversations. This keeps communication history in one place, so no one misses a message. Automated Messaging: Save time by automating your texts. Set up automatic replies, schedule messages for later, or create drip campaigns for marketing promotions, reminders, and follow-ups. Contact Management: Keep your contacts organized and your messages targeted. You can segment audiences and use keywords to automatically add new subscribers, making sure the ri Softphone Telephony Toll Free 800 Number Unified Communications Vanity Phone Number Video Conferencing Virtual Phone Number Voicemail
Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing	Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Show More Features Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Softphone Features Audio / Video Conferencing Call Logging Call Recording Call Transfer Caller Identification Chat / Messaging Contact Management Fax Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Amazon Web Services (AWS) Dropbox LeadHeed Nekton.ai Pabbly Connect Pipedrive Planfix Salesforce Stackreaction Zapier View All 3 Integrations	Integrations Amazon Web Services (AWS) Dropbox LeadHeed Nekton.ai Pabbly Connect Pipedrive Planfix Salesforce Stackreaction Zapier View All 7 Integrations
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