Calilio

Calilio

4.5 out of 5 stars
VirtualPBX

VirtualPBX

4.7 out of 5 stars
Calilio VirtualPBX

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Calilio:

About

Calilio is an AI-powered cloud phone system that helps businesses manage calls, messages, and communication in one platform. With virtual phone numbers in 100+ countries and access across web, iOS, and Android, teams can stay connected from anywhere. Calilio supports inbound and outbound communication with IVR, call routing, call forwarding, business hours, voicemail, call transfer, power dialer, caller ID, call recording, call monitoring, and analytics. Ring Strategy helps teams control how incoming calls are distributed based on availability. Teams can manage SMS and MMS alongside voice calls, while Bulk SMS supports reminders, announcements, follow-ups, and campaigns. Contact management, notes, tags, recordings, and call history keep interactions organized. AI tools include call transcription, summaries, sentiment analysis, and an AI Voice Agent that supports customer conversations and reduces manual call handling. Calilio supports sales, support, call centers, and remote t
VirtualPBX:

About

VirtualPBX gives small businesses a complete, high-powered cloud phone system for $15/user/month with every single feature already included. One simple plan. No contracts. No feature gates. Zero surprises. Just smarter voice for your business—whether your team is at a desk, on the road, or working from home. Deploy AI FrontDesk whenever you're ready for intelligent 24/7 call handling, and scale into advanced messaging tools as your business grows. As the pioneers who invented cloud telephony in 1997, we back every account with expert, U.S.-based human support from people who genuinely understand small business. Because having the right technology is important—but having the right team behind it levels the playing field.
Calilio:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
VirtualPBX:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Calilio:

Audience

Call centers, businesses of all sizes, remote workers, individuals, entrepreneurs and startups
VirtualPBX:

Audience

Any Business, Anywhere
Calilio:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
VirtualPBX:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Calilio:

API

Offers API Not Supported
VirtualPBX:

API

Offers API Supported
Calilio:

Screenshots and Videos

VirtualPBX:

Screenshots and Videos

Calilio:

Pricing

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)
Free Version Not Supported
Free Trial Not Supported
VirtualPBX:

Pricing

$18/month
Free Version Not Supported
Free Trial Supported
Calilio:

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.1 / 5
design 4.2 / 5
support 4.5 / 5
VirtualPBX:

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.8 / 5
Calilio:

Pros & Cons from Real Users

Pros

  • We have a garment business and we faced a lot of problems handling our clients. Calilio’s call queue and music on hold features have solved our problem. Also, Calilio provides call recording features and also has analytics from where we can track our growth as well.
  • Calilio has been a great addition to our workflow. The platform is easy to use, the call quality is consistently clear, and the features like call management and tracking really help keep everything organized. It has made handling business communication much smoother and more efficient. Overall, it feels reliable and definitely worth subscribing to.
  • I liked Calilio’s call routing, analytics, and team features. They helped us manage calls better, track performance, and keep communication organized and smooth.
  • nothing really, their website stated false information and Calilio did not take appropriate action in refunding my purchase.
  • Calilio has best user interface and also has good Customer support team also the pricing is Good for user.

Cons

  • So far, i don't actually have any dislikes of this product. It is helping my business vary well.
  • So far, I haven’t faced any major issues. I’m still exploring the platform, but everything has been working smoothly and as expected.
  • I haven’t faced any issues so far, and everything has been working smoothly. I’m still exploring the platform, but my experience up to now has been positive and reliable.
  • really bad customer support over chat. they simply follow scripts and do not pay attention to what is being communicated.
  • For my use case, i don't think i find any cons till date.
VirtualPBX:

Pros & Cons from Real Users

Pros

  • It's a nice affordable option. Nice to have up to 5 lines on a basic plan, with different voicemails for each.
  • 1. Readily available to walk thru and support acct. 2. Not pushy but accommodating in suggesting the best system depending on needs and great followup 3. Kind and personable 4. Easy to set up with all flow from virtual assistant to direct calls to the appropriate recipient. 5. Porting phone number was efficient and quick.
  • Virtual PBX is easy to use, they provide great customer service, and they offer excellent pricing options for new or established businesses.
  • It's easy to use a computer or laptop to make and receive calls, especially that for or business a computer is needed to handle the calls. Having support if needed is a comfort. We can step away from the office and still conduct business as usual. Thank you for a well thought of product.
  • Good price, great customer service, probably more features than I need, but may use them if I grow larger.

Cons

  • The softphone for the desktop was buggy in my experience, and the web browser phone was difficult to get set-up in the beginning.
  • I am looking forward to when voicemail can convert to text and be texted to my mobile. Hopefully soon
  • Online interface is a bit clunky and at times a bit buggy. Not as intuitive as I'd like, but they have great customer support to help.
  • Cannot think of any.
  • Occasional glitches, voicemail not easy to access (it's tucked away in the web interface, but once you know where to find it, it's ok)...no voicemail transcripts with the email notification...no text capability for lower tier plan
Calilio:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
VirtualPBX:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Calilio:

Company Information

Calilio
Founded: 2023
Robinson Road, Singapore, 048545, Raffles Place, Singapore
www.calilio.com
VirtualPBX:

Company Information

VirtualPBX
Founded: 1997
United States
www.virtualpbx.com
Calilio:

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral
4.7 out of 5 stars
VirtualPBX:

Alternatives

Intermedia Unite

Intermedia Unite

Intermedia
4.2 out of 5 stars
Calilio:
Global Call Forwarding

Global Call Forwarding

5.0 out of 5 stars
VirtualPBX:
MightyCall

MightyCall

4.8 out of 5 stars
Calilio:
MightyCall

MightyCall

4.8 out of 5 stars
VirtualPBX:
AVOXI

AVOXI

4.0 out of 5 stars
Calilio:
KrispCall

KrispCall

4.4 out of 5 stars
VirtualPBX:
Phone.com

Phone.com

5.0 out of 5 stars
Calilio:
SendMyCall

SendMyCall

EZphone Systems
VirtualPBX:
MyOperator

MyOperator

VoiceTree Technologies
5.0 out of 5 stars
Calilio:

Categories

Business VoIP Supported
Cloud PBX Supported
VirtualPBX:

Categories

Business VoIP Supported
Call Center Supported
Call Forwarding Supported
Call Recording Supported
Call Tracking Supported
Caller ID Supported
Cloud PBX Supported
Communications Supported
IVR Supported
Online Fax Supported
SMS Marketing Supported
Softphone Supported
Telephony Supported
Video Conferencing Supported
Voicemail Supported
Calilio:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported
VirtualPBX:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Not Supported
Video Call Recording Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Not Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
IVR / Voice Recognition Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Supported
Private Chat Not Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Not Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported
Calilio:

Integrations

Amazon Web Services (AWS) Not Supported
Dropbox Not Supported
LeadHeed Supported
Nekton.ai Not Supported
Pabbly Connect Supported
Pipedrive Supported
Planfix Not Supported
Salesforce Not Supported
Stackreaction Not Supported
Zapier Not Supported
VirtualPBX:

Integrations

Amazon Web Services (AWS) Supported
Dropbox Supported
LeadHeed Not Supported
Nekton.ai Supported
Pabbly Connect Not Supported
Pipedrive Not Supported
Planfix Supported
Salesforce Supported
Stackreaction Supported
Zapier Supported
Calilio:
Claim Calilio and update features and information
Claim Calilio and update features and information
VirtualPBX:
Claim VirtualPBX and update features and information
Claim VirtualPBX and update features and information